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Online Resumes with "Manage calls"
Sales Manager - 10 Years of Experience - Near 77493
Summary Energetic Call Center Manager with strong time management skills who thrives in a fast-paced, dynamic environment. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Representatives. Managed A national leader in the creation and distribution of register tape advertisement. A professional sales leader and motivator who undertakes complex ass...
Tags for this Online Resume: Cold Calling, Call Center, Distribution, Outside Sales, Sales, Corporate Accounts, Accounts Receivable, Customer Relationship Management, Inside Sales, Lead Generation, Sales Manager
Customer Service Representative - 20 Years of Experience - Near 76643
Professional Summary Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Detail-oriented Group I Technician with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience. Group 1 Technician with technical and troubleshooting repair expertise. Team player ...
Tags for this Online Resume: Apple, C Programming Language, Customer Service, Diagnostic Tools, Disaster Recovery, Fiber Optics, Government, Hardware/Systems, Information Technology, Install
Software Engineer - 18 Years of Experience - Near 75093
To provide solutions that increase ROI and productivity within an organization. This includes but is not limited to: Planning, design, implementation, network management, application development, system upgrades, system analysis, telecommunications consultations, Business Support System and Operation Support System solutions. Use my management skills to build synergy amongst technology engineers teams and stakeholders. Work...
Tags for this Online Resume: Cisco, RAD, Security, Test, Test Scripts, Troubleshooting, Visual Basic, Voice, Architect, BASIC Programming Language, java, javascript, agile, software, sql, linux, it jobs, solution architect
Project Manager - 20 Years of Experience - Near 27518
Professional Summary Accomplished IT professional with over 20+ years of experience consisting of managing IT projects for both the Business and Information Technology, fostering relationships, (internal and external) and delivering quality business solutions on time and within budget for multimillion-dollar companies. Diverse industry experience includes: Pharmaceutical, Banking, Finance, Insurance, Telecommunications, Ene...
Tags for this Online Resume: Consulting, Budgeting, Training, Project Management, Software, Change Management, Insurance, Management, Metrics, Program Management, waterfall, crm
Customer Service Manager
Tags for this Online Resume: Series 7, Manager Customer service, Financial Services, Transfer agent, Manager call center, series 65, operation manager, financial services manager
Project Manager - 20 Years of Experience - Near 78028
PROFILE Highly experienced Project Manager in Information Technology with a record of developing and supporting successful, high ROI, IT projects, and solutions incorporating a wide range of applications and technologies. Mentor to peers and team members for assigned area of responsibility. Accountable for delivering medium to high complexity or medium to high risk projects. * Subject matter expert to ensure documents, proj...
Tags for this Online Resume: Applications, Leadership, Planning, Security, Audit, Content Filtering, Desktop Computer, Encryption, HDS, Local Area Network, sql, it jobs, software, html
Quality Assurance Director - 10 Years of Experience - Near 19138
Areas of Expertise Strategic Planning & Operations Performance & Process Improvement Lean Six Sigma Methodologies Business Development Change Management Vendor Management Contract Negotiations Financial Budgeting & Analysis Workflow Optimization Systems Implementation Quality Assurance Team Building Revenue Cycle Management Practice Management Call Center Operations Medicare Compliance
Tags for this Online Resume: Strategic Initiatives, Accounts Receivable, Workflow Optimization, Practice Management, Insurance, Operations, Budgeting & Analysis, Planning, Lean Six Sigma Black Belt, Process Improvement, Change Management, Systems Implementation, Revenue Cycle Management, Contract Negotiations, healthcare, Training, Patient Experience
Sales Representative - 20 Years of Experience - Near 34685
AREAS OF EXPERTISE Territory Management/Development * Strategic Planning * Prospecting * Account Management * Revenue Growth * Market Penetration & Expansion * Product Launches * Relationship Building * Negotiations Summary of Professional Experience DRG Laboratory-Field Consultant-St. Petersburg, FL 2015 - July 2016 Launched new territory from St. Petersburg to Brooksville, for startup laboratory through consultative selli...
Tags for this Online Resume: Account Management, Complaints, Distribution, Forecasting, Management, Wholesaler, Budgeting, Cold Calling, Dermatology, Endoscopy, outside sales, sales representative, marketing, business development, account manager, sales
President - 20 Years of Experience - Near 44017
Areas of Expertise * Revenue and Market Growth * Call Center Operations Management * Sales and Marketing Leadership * CSR Coaching and Staff Development * Strategic Market Planning * Technology Selection and Applications * Project Development and Management * Site Selection and New Center Start-ups CAREER HIGHLIGHTS * Delivered the best performing financial year in Ameridial's 23 year history and over five years, grew annua...
Tags for this Online Resume: Call Center, Customer Service, Program Management, Site Design, Site Selections, Start-ups, Voice, Email, Leadership, Management
Team Leader - 15 Years of Experience - Near 33496
Tags for this Online Resume: Configure, Help Desk, Microsoft Windows, Services, Information Technology, Inventory, IT Manager, Support, Technical Support, Web, Help Desk Manager, Call center Lead
Project Manager - 20 Years of Experience - Near 30135
Summary of Qualifications I have 25 years of experience in Project Management and have worked a wide range of projects from small installs to large initiatives. During this time, I have used many different project methodologies. In addition, I have used Organizational Change Management and Six Sigma to develop/facilitate/manage change for Deposit Services (Call center improvements), Safe Box Services (Customer Information P...
Tags for this Online Resume: Legal, Project Management, Project Manager, Services, Software, Call Center, Legacy, Communications, Data Communications, ACH
Business Analyst - 4 Years of Experience - Near 07950
Summary: Senior VOIP Engineer, PM and Telecom Professional with 20 plus years experience. Avaya Expert, Solution Architect, Design, Implementation, Avaya IP Office, Presales, Support and PSTN. Developed a good grip on Avaya Products which includes Avaya Communication Manager, Avaya Aura Session Manager, Avaya System Manager, Call Center, CMS, AES and VOIP. Easily adapt to new environment and get up to speed quickly. 20 plus...
Tags for this Online Resume: Call Center, AVAYA, Cms, Servers, ESS, Messaging, Services, Technical Lead, Communications, Support, software, linux