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Online Resumes with "Manage calls"



Sales Manager - 20 Years of Experience - Near 30606

Areas of Expertise: Leadership New Business Development Revenue Growth Interpersonal Skills Customer Service Contract Negotiation Account Management Product and Industry Knowledge Trade Show Services Marketing Material Development Long Term Business Relationships P&L Accountability REFPRESENTATIVE ACCOMPLISHMENTS Maintaining key account relationships for 20+ years including AmericasMart, Hinman Dental, and Emerald. Consiste...

Tags for this Online Resume: New Business Development, Security, Services, Transportation, Business Development, Sales, Private Equity, Equity, ROI, Variance Reports, sales, business development, account executive, marketing

Manager - 7 Years of Experience - Near 60185

PROFESSIONAL SUMMARY Professional Summary: IT professional focused on Technical Support and the customer experience. I had the drive to achieve the top Technical Support position which was a Principal Support Engineer. It was by request from a VP that I was promoted to a Support Delivery Manager role which I occupied for over 6.5 years. Managing large Mainframe product areas such as Database Management and Access & Complian...

Tags for this Online Resume: Information Technology, Support, Beta Testing, Compliance, Database, Documentation, IBM, IBM DB2 Database, Mainframe Computer, Management, software

Medical & Clinical Technician - 6 Years of Experience - Near 91343

SUMMARY Recently graduated from California State University of Northridge, motivated and highly skilled in administrative, secretarial, & clerical background with 6+ years from various related experience and volunteering events. Able to manage and update facility reports (electronically and physically), handling sensitive information, multitasking and following through to complete project demands. Demonstrate business acume...

Tags for this Online Resume: Benefits, EEG, Medical, Medical Records, Administrative Skills, Business Acumen, Customer Service, Data Analysis, Data Entry, English Language, clerical, advisory

Quality Assurance Specialist - 18 Years of Experience

CAREER SUMMARY DU - EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY (PJSC). March 2014 to December 2015 Analyst - Premium Contact Centre Operations, Dubai Responsible to monitor across all line of business the net promoters score, Repeat call drivers, long calls, call drops and quality of service by monitoring calls for Premium Customers. Duty and Responsibilities * Analyze operational practices and develop procedures to mee...

Tags for this Online Resume: Front Office, HR, Business Skills, Call Center, Complaints, Email, Filing, Management

Director - 15 Years of Experience - Near 19438

QUALIFICATIONS SUMMARY Highly motivated healthcare insurance professional with 30+ years of management experience in the healthcare payer arena. Extensive background in healthcare operations, specifically claims, appeals, precertification, healthy lifestyles, case management and call centers. Candidate with proven record of exceeding management goals, implementing performance objectives and process improvements beyond expec...

Tags for this Online Resume: Home Health, Computer Aided Software Engineering, Customer Service, Inventory, Managed Care, Management, Inventory management, PEDIATRIC, Benefits, Blue Prints

Project Manager - 10 Years of Experience - Near 33543

SUMMARY Over twenty-five (25) years of diversified Technology MANAGEMENT experience as a Senior PMO Project Manager and Call Center Manager. * Implemented 800+ location $8M MPLS Network 4 Months Ahead of Schedule. * Doubled Revenue to $5M in 1 year Introducing New Products/Services. * Negotiated 3rd Party Vendor Agreements Per SLA, Reducing Costs 30% * Commissioned 6 Data/Call Centers - Central Offices Increasing Volume 20%...

Tags for this Online Resume: Project Management, Project Management Office, Project Manager, SDLC, Applications, Audit, Compliance, Frame Relay, Infrastructure, Internal audit

Director of Quality - 20 Years of Experience - Near 3201

I am a performance driven enthusiastic and dedicated professional with extensive experience across all areas of operations and productivity management * An exceptional leader who is able to develop and motivate others to achieve targets * I demonstrate a strong ability to manage projects from conception through to successful completion. Superlative interpersonal communicator presenter and negotiator delivers effective train...

Tags for this Online Resume: Budgetary, CFO, Complaints, LIBRA, Logistics, Monitoring, Product Development, Quality, Quality Assurance, Fabrication, production, manufacturing, "project management", machine operator, maintenance, reliability, iso quality specialist

Business Analyst - 10 Years of Experience - Near 89011

Summary "Jack of All Trades, Master of Some" Pursuing a career with an organization that I can grow with so that it will further my technical knowledge and passion under the umbrella of Software Engineering, Business Intelligence, Reverse Engineering, Mathematics, System Administration, Development, data analytics, data surfacing, data mining, reporting software dashboards integration or building, API building and integrati...

Tags for this Online Resume: Management, Microsoft SMS, Sms, Call Center, Database, Web, Web Development, Web Technologies, Apache Software, dBase, sql, linux, html, software, javascript

Sales Manager - 10 Years of Experience - Near 76244

SUMMARY Exceptional Key Account Manager and Territory Sales Manager who consistently achieves annual sales objectives and increases the overall customer base through long term relationship building/retention. Effectively grows brand awareness through increased market penetration and new market development. and for the Heineken portfolio of brands. Created and sold programs to accounts by working with trade marketing. Establ...

Tags for this Online Resume: Key Account or National Account Manager, Account Manager, PET, Wholesaler, Distribution, Management, Point Of Sale (Pos), Retention, Sales, Territory Sales, sales, National or Key Account Manager

Non-retail Sales Supervisor - 7 Years of Experience

AZ * Orchestrated the turnaround of the poorest performing half of the country from least successful to most successful. * Top District 6 out of 8 months in 2016. Top District 8 out of 12 months 2015. * Revenue impact increased from $70,000,000 year one to a $91,000,000 pace for year two. * Delivered on a successful launch of a new facility in Long Beach CA. * Initiated collaboration with the Talent Acquisition Team to rede...

Tags for this Online Resume: Recruiting, Management, P&L, Talent Acquisition, Applications, Database, Equity, Microsoft Excel, Microsoft Office, Outside Sales, business development, inside sales, marketing, outside sales, sales

Financial Manager, Branch or Department - 10 Years of Experience - Near 89129

Professional Summary Highly qualified Sales Manager, Sales Trainer and Marketing Manager bearing over 17 years combined expertise in high end solar, insurance, mortgage and finance sales seeking employment in sales, marketing or finance industries B2B, B2C, B2B sales, B2C sales, finance, leader, supervisor, manager, call center sales, solar sales, analyst, personal finance, annuities, mutual Core Qualifications * * Sales Ma...

Tags for this Online Resume: Sales, Sales Support, Sales Trainer, Support, Leadership, Leadership Development, Training, Management, Account Management, Insurance, Sales Manager, finance, excel

Director - 20 Years of Experience - Near 80921

SUMMARY Comprehensive experience as a hands on manager for multi-national, high technology, customer service delivery operations. 20 plus years of large program/project management delivery, PMP, ITL trained. Extensive technology experience working in environments with enterprise servers, multiple O/S's, large storage and networks. Successful experience in service delivery operations, call handling, escalation management, la...

Tags for this Online Resume: Process Improvement, Support, PMP, Complaints, Platinum, Services, CSC, Customer Service, Management, HP, management