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Online Resumes with "Manage calls"
Network Engineer - 20 Years of Experience - Near 80234
Summary of Qualifications Twenty-Seven years combined IT networking and management experience. Akamai Content Delivery Network Microsoft Cloud Services Data Networking: Juniper Networks VPN/FW solutions (ScreenOS), Juniper SRX Security (JUNOS), Juniper Network routers (JUNOS), Optical Metro Networks, Nortel Shasta BSN 5000, Nortel OPTera Metro 5200, Nortel OPTera Metro 3500, and Nortel Connectivity, CISCO Routers, Switches,...
Tags for this Online Resume: Networking, Systems Engineer, Avionics, Budgeting, Business Requirements, Credit and Collections, Ethernet, Policies and Procedures, Pricing, Procurement
Construction Assistant - 10 Years of Experience - Near 33772
Profile * Analytical, motivated and strong work ethic. * Project management and operations background * Computer savvy and proficient in many reporting programs * Construction and ProCore experience * Experienced in rehabbing properties and overseeing vendors and subcontractors. * Bilingual (Spanish) * Polite, professional and carry a positive attitude Responsible for, St Petersburg, FL * Responsible for gathering data and ...
Tags for this Online Resume: Management, Health Insurance Portability And Accountability Act, Pre-certifications, Audit, Root Cause Analysis, Vendor Management, Adobe, Adobe Photoshop, Bilingual, CADD, OSHA
Financial Manager, Branch or Department - 17 Years of Experience - Near 74136
COVER LETTER: To Whom It May Concern: I have worked in the collection industry for the past seventeen years with office responsibility for the past five. I am comfortable working with set goals and understand the drive needed to impact performance. I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity. I bring a vast knowledge of ...
Tags for this Online Resume: Collection, Inventory, Inventory management, Management, Audit, Coding, Credit Card, Loans Servicing, Retail, State Tax
Director - 11 Years of Experience - Near 85338
AREAS OF EXPERTISE * Operations Management * Call Center Management * Customer Service Management * Regional Operaitions Performance Management * Data Analysis * Sales Team Management * Performance Analysis Strategic Planning * Key Performance Indicator Development * Metric Development
Tags for this Online Resume: Financial, Management, Planning, Strategic Planning, Call Center, Customer Relationship Management, Microsoft Internet Explorer, Quality Assurance, Receivables, Test
Director
COVER LETTER: To Whom It May Concern: I have worked in the collection industry for the past seventeen years with office responsibility for the past five. I am comfortable working with set goals and understand the drive needed to impact performance. I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity. I bring a vast knowledge of ...
Tags for this Online Resume: Collection, Management, Audit, Coding, Credit Card, Loans Servicing, Retail, State Tax, collections
Manager - 10 Years of Experience - Near 33569
Intelligent and motivated professional, well-versed in management philosophy, excellence negotiation skills and highly capable of leading associates to exceed organizational expectations seeking career growth opportunities in which to utilize broad-based training expertise. * Experienced professional with a successful career in auto claims, business development, and administration. * Demonstrated track record of success in ...
Tags for this Online Resume: Insurance, Management, Claims Adjuster, Compensation, Customer Service, customer service skills, Documentation, Fraud, Medical, Medical Records
Compliance Officer
QUALIFICATIONS SUMMARY Highly motivated healthcare insurance professional with 30+ years of management experience in the healthcare payer arena. Extensive background in healthcare operations, specifically claims, appeals, precertification, healthy lifestyles, case management and call centers. Candidate with proven record of exceeding management goals, implementing performance objectives and process improvements beyond expec...
Tags for this Online Resume: Home Health, Customer Service, Inventory, Managed Care, Management, Computer Aided Software Engineering, Inventory management, PEDIATRIC, Medicare, Pre-certifications
Call Center Manager - 10 years Experience - Kansas City
Accomplished logistics manager known for focusing on multiple projects while engaging employees to meet goals and aggressive deadlines. Passionate about creating processes, measurements and tools that drive efficiencies. Excels at implementing new ideas and enlisting the support of all team members. Ability to be agile in a rapid workplace change environment. Award winning reputation for excellence in quality control while ...
Tags for this Online Resume: Customer Service, Management, Teleconferencing, Adobe, Corporate Accounts, Microsoft, Project Management, Protocol, Quality, Quality Assurance
Vice President - 15 Years of Experience - Near 92882
Accomplished professional with proven ability to successfully direct client support services, operations management, Call Centers, and projects with an international footprint. Expertise in building, optimizing and leading end user support teams with proficiency in employee development, the creation of internal/external communications, and challenging the status quo with innovative solutions to improve client service, enha...
Tags for this Online Resume: Vice President, Client Service/Support, Call Center, Project management, Re-engineering, Operations, Help Desk, Service Now, Policy & Procedure, Employee Development, Remedy, Cross Functional Leadership, Program Development, Customer Service, IT Operations, Emergency Response Team Initiatives, Team Leadership & Mentoring, Performance Measurement, Voice of the Customer, Resource Alignment & Optimization, Business Analysis, IT Manager, Client Service / Support Management, Executive Director, Website Start-up, Proactive Professional, management, proactive, leader, Manager, Management, Business Analyst
Operations Manager-20 Years of Experience
Experienced with PLCs, changeovers, palletization, and assembly. * Directed the workflow and productivity in several departments: Shipping, Receiving, Dispatchers Packers, and Pickers. Worked closely with purchasing to ensure proper inventory levels. * Developed/implemented new policies and procedures that increased employee productivity by an average of 12%. Experienced in SQF preparations and audits. * Implemented correct...
Tags for this Online Resume: Operations Manager, transportation, Warehouse Manager, Inventory Control, Distribution, Coaching, Compliance, Inventory, Occupational Safety and Health Act, OSHA
Regional/Multi-Unit Manager - 4 Years of Experience - Near 98604
Experience Summary I have spent almost 20 years in Customer Service, With over 13 years of Operations Management, Call Center Management and Regional Service Management. Through my career I have played critical roles and have thrived in challenging environments. I have worked in several different industries from a small family startup company, running a five-state district to managing a 300-person call center. What I'm look...
Tags for this Online Resume: Coaching, Management, Training, Audit, Change Management, FACETS, Financial, Financial Statements, Forecasting, Human Resources
Operations Manager
Key Qualifications * Commitment Leadership Integrity * Global Services Director with 15+ years of management experience in multiple call center and operations settings. Skill Highlights * Senior Leadership, Communication, Client Relationship, Account Management, SaaS Support and Implementation, Project Management, Recruiting, Training and Development * P&L Management, Data Analysis, Metrics and Reporting, Call Center Leader...
Tags for this Online Resume: Training, Support, Call Center, Documentation, Management, Recruiting, Test, Training Documentation, Consulting, Account Management