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Online Resumes with "Manage calls"
Customer Service Representative - 8 Years of Experience - Near 93612
Accomplishments Managed call flow with up to 15 calls in queue per minute with quality service. Exceeded corporate target for customer satisfaction for 2 times a months in a row. Managed to receive an award for "Outstanding Product Support Specialist". Professional Summary Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase ...
Tags for this Online Resume: Forklift, Inventory, AVAYA, Complaints, Customer Service, Email, Inventory Control, Management, Negotiation Skills, Support, Pelco Sales customer
Telecomm Specialist - 20 Years of Experience - Near 91762
Areas of Expertise * Staff Management * Call Center * VOIP Software * Customer Support Problem Solving * Remedy * Circuit Engineering * MS Office Suite Project Management * Wireless Telecommunications * Transport * Active Directory
Tags for this Online Resume: Software, T1, Voice Over Internet Protocol, Call Center, IDS, Management, Microsoft Office, Configure, Nortel, Spreadsheet
Manager
QUALIFICATIONS PROFILE Dedicated, forward-thinking professional with 20+ years of proven and verifiable experience in Account Management and Customer relations. Proven ability to develop and cultivate new business while carrying out the necessary initiatives to increase sales, improve customer service and retain staff. Consistently meets and exceeds all statistical requirements while establishing ongoing relationships and i...
Tags for this Online Resume: Call Center, Cisco, Complaints, Corrective Actions, Customer Service, Documentation, HR, Human Resources, Microsoft, Microsoft Office
Database Administrator - 6 Years of Experience - Near 97006
Experience Summary 6 years of total IT experience as an Database Administrator (DBA){Oracle & Informix} supporting the databases and ensuring their performance, availability and security, with expertise in Event and Incident Management for database event for Oracle, Sybase & MS-SQL with actual participation in CSI and Incident Management Call Professional Summary Company: Cognizant Technologies Solutions India Pvt., Ltd Cli...
Tags for this Online Resume: Ad hoc reporting, BMC PATROL, BMC Software, Connectivity, Customer Service, Database, Database Administration, Enterprise Manager, HP, HP/UX
Customer Service Manager
Tags for this Online Resume: Management, FACETS, Landscaping, Adc (Advance Data Comm), Apple, Business Management, Call Center, Customer Service, HR, Human Resources
Manager - 10 Years of Experience
SUMMARY OF QUALIFICATIONS: Successful customer service and process management professional with twenty years of progressively responsible leadership experience in variety of business and operational environments. Exceptional team building skills as an accountable, caring leader with integrity, tireless work ethic and outstanding organizational skills.
Tags for this Online Resume: Distribution, Strategic Vision, Customer Service, Dialysis, Health Insurance Portability And Accountability Act, Management, AVAYA, Call Center, Customer Relationship Management, Quality Assurance, management, manager, Operations, Contact Center
Customer Service & Sales Manager - 7 Years Experience - Monroe, CT
Summary Results-oriented leader experienced in account management, call center management, customer service relations and project management. Fosters strong relationships with other departments to deliver exceptional customer service and meet project deadlines on time and within budget. Experienced in motivating and developing talent and problem resolution within a complex call center, as well as small office environments t...
Tags for this Online Resume: Management, Account Manager, Customer Relationship Management, Data Management, Networking, Pbx, Call Center, Sales, Budgeting, Business Analysis
Sales Manager - 17 Years of Experience - Near 30101
PROFESSIONAL SUMMARY Over 18 years of strong leadership experience within the sales arena, with concentration in merchant services, software, computer, S&P, enterprise sales, and retention of valued customers. A determined and diligent thought leader that values coaching and calibration as a way to motivate his organization to success. Moreover, a proven track record of reaching and outperforming yearly goals and objectives...
Ideal Companies: Google. Amazon, HP, as well as companies that are start up, or between 1, 000 and 10, 000 employees
Tags for this Online Resume: Management, Sales, Mba, Point Of Sale (Pos), Account Management, AVAYA, Business Acumen, Call Center, Change Management, CRM Management
Insurance Sales Manager - 0 Years of Experience
Qualifications: Positive motivating team player Excellent interpersonal and leadership skill Strong work ethics Proficient in Health & Welfare compliance Over 20 years' experience in group benefits & client service Bilingual English/Spanish California Insurance License number OB02048 (Life, Accident & Health, Fire & Casualty)
Tags for this Online Resume: Benefits, Customer Service, HR, Human Resources, Insurance, Management, Bilingual, Compliance, employee benefits, benefits consultant, group benefits associate, group health benefits, customer service
Program Manager - 18 Years of Experience - Near 33615
SUMMARY: Over 14 years of senior level Program/Project Management with experience in IT, integration, infrastructure implementation project and program management. Direct and manage project development from beginning to end (E2E). Define project scope, goals and deliverables also project success criteria. Develop best practices and tools for project execution and management. Develop project plans and associated communicatio...
Tags for this Online Resume: Pricing, Management, Communications, Construction, Leadership, PMI, Project Management, Project Manager, Risk Assessment, Risk Management
Customer Service Manager - 15 Years of Experience
Tags for this Online Resume: HP, Management, Focus, Support, Technical Support, Call Center, Quality, Account Manager, Audit, AVAYA
Human Resources Manager - 0 Years of Experience
Profile Motivated, personable HR leader with multiple college degrees and a successful 15-year track record of outstanding business partnerships and merchant relations. Talent for quickly mastering difficult time sensitive projects, fast learner, confidence in working in fast paced environments that require efficiency and accuracy. Exceptionally competent self-starter with strong Customer Service, Retail Management, Call Ca...
Tags for this Online Resume: Leadership, Database, Management, Payroll, Scheduling, Training, Benefits, Customer Service, customer service skills, Employee Relations
