Description
QUALIFICATIONS PROFILE Dedicated, forward-thinking professional with 20+ years of proven and verifiable experience in Account Management and Customer relations. Proven ability to develop and cultivate new business while carrying out the necessary initiatives to increase sales, improve customer service and retain staff. Consistently meets and exceeds all statistical requirements while establishing ongoing relationships and interactions across all business hierarchies. Continuously thrives in high-pressure environments while maintaining assertive and strategic yet progressive movement. AREAS OF EXPERTISE Customer Service Management Sales Account Management Customer Relations Compliance and Quality Management Operations Management Staff Management
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Peak Risk Solutions | Episource Director Of Clinical & Call Center Operations Manager Of Call Center Health Plan Services Manager Of Call Center Customer Service | 5/2017 - 5/2017 |
Accomplishments
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