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Able to drive positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty.
To obtain a career where I can utilize my customer service skills along with my background in sales.
Senior Manager- Delivers exceptional organizational results through process improvements, change management & coaching.
Proven record of leadership, training, and development. Expertise in design and implementation of quality assurance and coaching programs. Strong facilitation, written and verbal communication skills. Recognized for business acumen process improvement. Competencies in recruiting, hiring and onboarding of staff from entry level to senior management. Ability to quickly learn and implement new technologies, policies, and proce...
Tags for this Online Resume: Leadership, Communications, Services, Call Center, Customer Service, Quality Assurance, Change Management, Human Resources, Training, Presentations, Program Management, Strategy, Process Improvement
I want to become the Vice President of Customer Service for a International company, integrating old fashioned relationship building with proven strategies of up selling and Customer Retention. With increased customer satisfaction, the last step of probing for referrals becomes easier.
Ideal Companies: Selling Aerospace products
looking for a position where there is opportunity for growth within the company.
Ideal Companies: boxingclub.com
Tags for this Online Resume: finance
Tags for this Online Resume: Chemistry, Automotive, Test, Engineering, Instrumentation, Problem Solving, Problem Solving Skills, Support, Business Development, International Sales, New Business Development, P&L, Product Development, Sales, Support, Technical Support
To find a company where I can use my skills with a hands on approach
I'm looking for a well established company with long term internal growth and stock options.