Occupation:Customer Service Manager |
Location:San Diego, CA |
Education Level:Bachelor |
Will Relocate:YES |
Description
I want to become the Vice President of Customer Service for a International company, integrating old fashioned relationship building with proven strategies of up selling and Customer Retention. With increased customer satisfaction, the last step of probing for referrals becomes easier.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Absolute Collections | Collector | 1/2017 - 7/2017 |
| Bank of America | Personal Banker | 1/1999 - 1/2016 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| San Diego State | English Literature | 2002 | Doctorate Degree |
| San Diego State | English Literature | 1999 | Master Degree |
Accomplishments
Highlights:
Increased Customer satisfaction rates by 45%Companies I like:
Selling Aerospace products
Job Skills
Keywords
Responsibilities
To increase customer retention rates to 95%
