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Online Resumes with "Manage calls"
Regional/Multi-Unit Manager - >15 Years of Management Experience - Agile and Scrum Certified
Steady and experienced call center and service delivery manager with skill in training and developing agents to provide increasing levels of customer service. A collaborative manager with passion for working across teams to turn around struggling accounts and raise KPI levels. Excels at finding efficiencies and reducing costs, skilled at using progressive discipline techniques for coaching and motivating, partners with seni...
Tags for this Online Resume: Call Center, Customer Service, Account Management, Integrate, Management, Process Improvements, Training, Agile, Forecasting, Project Management, Team leadership and development
Director, Food Services
Dynamic Food Services Director with more than 10 years of facility food service experience. Demonstrated expertise managing demanding departments at multiple sites. Proven experience planning and managing food service operations and meal services, while maintaining a 98% customer satisfaction rating. Pragmatic Director specializing in driving companies to capture, grown and sustain profitability and market share. Skilled at...
Ideal Companies: Sysco, Coca-Cola, Nestle
Tags for this Online Resume: Policies and Procedures, Support, Planning, Purchasing, Financials, Nursing, Management, Budgetary, Patient Care, Procurement
System Administrator - 18 Years of Experience - Near 94601
Summary of Qualifications: I've primarily been an independent consultant for the last 13 years. I have specialize in mail servers, mail server security and associated connectivity required for their operation. I have a very strong network operations background and have managed call centers and NOCs. I have a breadth of knowledge that assures reliable and stable operation of any technical environment. Experienced with Cisco ...
Tags for this Online Resume: Remedy, Cable Modems, Call Center, Domain Name System, Ds3, Modems, Network Administration, Networking, Routers, Scopus
Financial Manager, Branch or Department
SUMMARY OF QUALIFICATIONS * Extensive experience in credit management and call center operations. * Skilled at handling multiple tasks and projects simultaneously. * Effective problem-solver, Organizer, Team player. * Able to relate to people at many levels of business and management. * Successfully relocated and reestablished credit team form Baton Rouge to Atlanta and integrated into the Home Depot support infrastructure....
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Infrastructure, Vru, Accounting, Accounting Software, Data Warehouse, Firepond Contact Center, Payroll
Marketing manager - 15 Years of Experience
Areas Of Expertise * Event Logistics & Planning * Program Development * IT Customer Support Specialist * Contract Management * Venue & Facility Management * Project Management * Call Center Management * Training & Supervision * Strategic Planning * Cost Control & Budgeting * Coaching & Mentoring * Talent Management
Tags for this Online Resume: Management, Budget and Finance, Program Management, Help Desk Management, Events and Logisitics, Human Resources, Talent Management, Information Technology, Training and Development
Engineer - 15 Years of Experience - Near 21030
As a dedicated professional with 30 years of construction experience. I have gained vast amounts of knowledge in many trades, and mastered many skills. With 15 years in the building maintenance industry and management experience, l consider myself a person who can handle any task required of me. My goal is to be a positive addition to any work place. I will become a part of and invest my knowledge to ensure the company's gr...
Tags for this Online Resume: HVAC, Landscaping, Management, Payroll, Prince, Roofing, Welding, Flooring, Honeywell
Medical Assistant - 10 Years of Experience - Near 08854
SUMMARY: * Six years of Risk Intervention Supervisory experience Six years of risk intervention specialist experience * Twelve years of medical experience encompassing mother/baby, labor/delivery, NICU, telemetry, and pediatric units * Ten years of employee training experience * Three years of OSHA training experience Seven years of management, recruiting, interviewing, and workshop/training experience Seven years of experi...
Tags for this Online Resume: Documentation, Management, Risk Management, Support, Training, Complaints, Compliance, Forecast, Medical, Medical Affairs
Business Analyst
Highly accomplished professional with Twenty-five years of experience in Mortgage Default Servicing Loss Mitigation Risk Management Portfolio Manager Quality Control Audits Servicing Consultant Real Estate (TX license) Loan/Account Originations Processing and Jr. Underwriting Customer Service Collections Bankruptcy Foreclosure Real Estate Owned Vendor Management Call Center Operations Credit Training and Development Project...
Tags for this Online Resume: Insurance, Quality, Quality Assurance, Quality Control, Bankruptcy, Bilingual, Email, Appraisals, Assessments, Fraud
Customer Service Manager - 14 Years of Experience - Near 85041
HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement/Consulting - Arizona State Retirement System * Healthcare / (Medicare/Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...
Tags for this Online Resume: Bilingual, Call Center, Customer Service, Training, Cms, Medicare, Insurance, Management, Benefits, ACD
Sales Manager - 15 Years of Experience - Near 30157
Twenty year veteran of the Beverage and Food Wholesale Distribution industry with a record of success in sales marketing and management on local and regional levels. Creative problem solver with ability to drive sales and revenue growth develop employees resolve conflict improve morale and consistently exceed new account acquisition and sales goals. Proven ability to work successfully and independently out of a home based o...
Tags for this Online Resume: Atlanta, Distribution, Forecasting, Inventory, Licensing, Wholesale, Forecast, Pricing, Retail, Management
Director
Career Summary Over 18 years of operations and management experience running operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. I have a proven track record of delivering results, reducing costs, and increasing revenue intimate experience with workforce management, call routing, outsourcing, multi site management, health care pro...
Tags for this Online Resume: Call Center, Interactive Voice Response, Forecasting, Management, Quality Assurance, Sales, Profit and Loss Management, Assessments, Client Relationship Management, Coaching and Development, Customer Satisfaction, Microsoft Office, Customer Service, Technical Support, Call Center Director, Site Director, Senior Operations Manager
Project Manager - 20 Years of Experience - Near 48085
Experience Summary A seasoned Program/Technical Project Manager with 20 years' experience. Responsibilities of duties have included the migration and deployment of Infrastructure, Data Centers, Telecommunications, and ERP Applications. Has managed long term programs from $300,000 to $35 million. He has been involved from the conception phase through the training and transitional phase of these deployments. Responsible for t...
Tags for this Online Resume: Management, Infrastructure, Services, Information Technology, Citrix, CTOS, Joint Ventures, Microsoft, Microsoft Exchange, Microsoft Windows, Management, Infrastructure, Informaion Technology, Citrix, Microsoft, EMC
