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Online Resumes with "Manage calls"
Senior Director, Quality with 20 years of escalating responsiblilites
Senior Director of Global Quality with consistent success impacting and sustaining results. Articulate and ambitious professional with a solid background in quality management, call center management, change management, research and process improvement. Skilled in interpreting business challenges and incorporating process improvements to enhance productivity while driving business continuity. Proven success in leading and m...
Tags for this Online Resume: Quality Director, Process Improvement Director, Atlanta, GA, Lean Six Sigma Black Belt, C suite consultant
Plant Manager - 14 Years of Experience - Near 94580
Emi Aguila 17471 Via Toledo San Lorenzo, California, 94580 United States 510-258-9916 510-600-9893 emiaguila@comcast.net Dear Sir or Madam: Your advertisement for an Operations Manager calls for the experience and skills I have demonstrated throughout my career - most recently as Operations Manager for Controlled Contamination Services. My accomplishments have included the following: â?¢ Oversee activitie...
Sales Engineer
I am an experienced sales engineer with a background that spans a broad range of technologies, ranging from hardware (IBM mid-range, predictive dialing, PBX/ACD, IVR) to software (workflow, document/content management, call center, application development). My goal is to further my career, blending my experience in assisting customers to meet their business challenges and my technical skills, with the opportunity to learn ...
Operations Manager - 11 years of experience - Indianapolis
CORE MANAGEMENT & LEADERSHIP COMPETENCIES: P&L Financial Management ...Call Center Operations Management ... Marketing & Branding HVAC, Plumbing, Electrical Sales & Services ... Operational Productivity ... Human Resources Development, Training ... Key Performance Indicators ... Customer Relations Management (CRM) ... Vendor & Customer Contract Negotiations ... Advanced Computer Skills: MS Office Suite, et al
Tags for this Online Resume: Excel, MS Word , Power Point , Outlook
Medical Office Manager - 20 Years of Experience - Near 31558
• A highly skilled Director of Operations and Senior Collections Manager, with an Associate of Arts degree plus more than 29 years of hands-on leadership experience that includes oversight of large daily collections operations, financial reporting, P&L analysis, sales & marketing. • A Subject Matter Expert (SME), polished public speaker, presenter and trainer with an all-encompassing background that includes Human Resour...
Tags for this Online Resume: Process Improvement, FDCPA, Excel, Project Management, management, Word, Human Resources, collections
The Ghandi of Human Performance Improvement
Innovative designer and implementation leader of solutions.
Ideal Companies: Accenture, Nike, Microsoft
Tags for this Online Resume: Senior Training Manager/Director
Customer Service Manager - 10 Years of Experience - Near 33610
Professional with extensive experience in managing call centers for banking and technology institutions both domestic and international. Accomplished as internal consultant in analyzing existing operations; by implementing new strategies, practices and technologies to improve productivity and efficiency.
Tags for this Online Resume: Driving the development of superior customer service and high performance. , Building a team that effectively supports client programs, products, and services. , Leading workflow distribution and floor management to ensure service levels are satisfied. , Hiring, training/developing, motivating, coaching, evaluating, and retaining qualified staff. , Maintaining service, average-handle time/first-call resolution data, and both client and associate satisfaction levels.
General Manager - 15 Years of Experience - Near 00927
Top Performing Lawyer and Creative Producer with over 15 years of experience. Proven Track record in managing law and insurance offices, as well as creating outstanding employee engagement programs. Committed to developing and fostering organizations through training and coaching. Looking for a company where I can impact the results, and the culture of the organization while continuing to grow in responsibilities and scope.
Ideal Companies: NBC, CBS, ABC, HBO, Metlife, Prudential, AIG, Capitol films, Universal Studios, Pixar, MGM
Tags for this Online Resume: Director, Operations, Management, creative, producer, insurance, law, spanish, Advertising, Leadership
IT and Network Management - 20 Years of Experience - Near 66204
Network Operations Manager, Call Center Supervisor, IT Project Management, Network Program Manager
Tags for this Online Resume: Performance Metrics, ITIL, MS office suite, Peoplesoft, Resource Assigment, Delegation, Problem solving sessions, Clarity
Business Analyst/Project Manager
Analytical accountable presence. Exceeds in organizational and personal relationships. Wish to apply skills to a high paced industry.
Ideal Companies: Mead, Lexis Nexis, Hughes, General Motors
Tags for this Online Resume: Business Analyst, Data Analyst, Project Management
- 20 Years of Experience - Near 91803
Government Liaison with expertise in developing relationships and the resolution of complex problems, working with top ranking city officials and other entities to ensure communication and cooperation among stakeholders leading to project success; strong background as Sales Support Manager ensuring outstanding customer service. Highlights: - Bilingual: read, write & speak English and Spanish. - Strong leadership in projec...
Tags for this Online Resume: Customer Service, External Affairs, Negotiator, Sales Support, Managed Call Center, Obtained City Permits, Bilingual, San Gabriel Valley
Manager - 13 Years of Experience - Near 37015
Accomplished management professional, recognized for creating and nurturing high performances in strenuous environments. Experienced in managing call centers, dealing with Fortune 500 clients, achieving high employee morale, and process improvement. Recognized for problem-solving abilities in highly strenuous situations.
Tags for this Online Resume: Project Manager, Project Coordinator, Customer Service, Leadership, Development, Nashville, Tennessee, Microsoft
