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Online Resumes with "Manage calls"



Customer service/ Returns Manager/ Call center Manager

Client Relationship manager - Fortune 500 Experience - On-boarding

I'm a Experience professional with demonstrated accomplishments in relationship management, account management, systems and applications management, call center support, project management, and customer service.

Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX

A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.

Tags for this Online Resume: Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center

Telecommunications/Call Center Infrastructure

I am a candidate seeking employment in Telecommunications Management, Telecommunications Project Management, Call Center Infrastructure Technologies, and General IT project management.

Manager-Deposit Operations/Call Center 20 years Experience-Medford

I'm a Deposit Operations Manager who has 25 years experience in Operations both in a branch, department. In addition I have also managed Call Centers.

Tags for this Online Resume: Medford, Deposit Operations, Call Center, Manager, Customer Service, motivator

Manager of Call Center Service & Operations

Detailed, interactive leader across multiple corporate functions motivating performance in sales, business development and coordination of service efforts supporting both website users, agents and key strategic corporate accounts. Extensive continuous improvement experience, development and implementation of effective productivity metric’s. Extensive experience in fast paced business environments requiring the ability to in...

Tags for this Online Resume: SAP, Strategic Accounts, Sales Management, Process Improvement , Motivated, Detail Oriented

Customer Service and Sales Manager - 28 years Experience - Greenville

I'm a sales manager and has a passion for customer service and helping people to develop and succeed. My experience includes 28 years in customer service and sales managing front line employees and supervisors. Expertise in call monitoring, conflict resolution, employee communications and managing call center metrics.

Facilities/Operations Manager

An effective Facilities/Project Manager with over 20 years experience in the public and private sector, including financial services, telecommunications, and non-profit. Areas of expertise include, project and facilities management, contract negotiation, data rooms, business continuity, and maintenance systems (including HVAC, UPS systems, and generators) and IT. Organized and flexible, with exceptional time management s...

Ideal Companies: banking, real estate, communiations

Tags for this Online Resume: facilities, operations, real estate, property, buildings

Team Manager and Call Center Manager

Goals: To use my multiple years of processing management to successfully run several teams of processors, all working together to minimize turn times, minimize or eliminate pricing errors through coordination of teams, increase pull through, and increase customer satisfaction. Incorporate compliance knowledge to reduce or eliminate errors that can affect the institution.

Tags for this Online Resume: Mortgage Manager, Call Center Manager

Featured Profile

District Manager, Operations Manager, Locistics Manager, Division Manager

I am a self-motivated and versatile director with excellent management, keen communication, and proven sales skills. I have 12 years of comprehensive experience in customer satisfaction, driving revenue growth, profit margins, and client acquisition. Strategic planner, with a track record of increasing company efficiency, profitability, and operations by streamlining procedures, overall operations, increasing sales, while...

Ideal Companies: Extra Space, Nike, Cube Smart, US Bank, State Farm, Home Depot, Lowes, Starbucks, All State, Addidas, Zappos, Expedia

Tags for this Online Resume: Operations, Multi-Unit, District, Division, Development, Compliance

Operations Manager

Jennifer Bilodeau, a Reverse Logistics specialist, formerly supported the Department of the Defense in day to day management of both inbound (return) and outbound distribution of goods throughout the command. She was recognized for exemplary performance throughout the base relocation effort working with internal/external stakeholders managing multiple projects assessing tangible goods for movement to new facilities, acquir...

Tags for this Online Resume: Procurement, Inventory, Operations, Six Sigma, Logistics, Life Cycle, Vendor Management, Returns

Vice President

I am a Vice President level leader with Operations and Call Center Management expertise in a large complex healthcare organization. Experience in P&L management, project management, call center build-out, distribution center management and very employee and customer facing in all my roles.

Tags for this Online Resume: Denver, Colorado