Profile Motivated, personable HR leader with multiple college degrees and a successful 15-year track record of outstanding business partnerships and merchant relations. Talent for quickly mastering difficult time sensitive projects, fast learner, confidence in working in fast paced environments that require efficiency and accuracy. Exceptionally competent self-starter with strong Customer Service, Retail Management, Call Canter, Talent Management, Human Resources, Systems Skills and Staffing background. Strong background in Retail Management, Workforce Planning and Customer Service fulfillment complemented by strong organizational skills, depth of product knowledge and an understanding of customer and associate needs. Results produced by consistent strong leadership abilities, leveraging detail orientation skills, establishing/maintaining strong business relationships, issue resolution, career development. Skills Summary * Project Management * Analytics * Recruiting/Staffing * Human Resources * Problem Solving * Performance Management * Onboarding * Training and Development * External/Internal Customer Service * Database/Account Management * Retail & Talent Management * Scheduling Google Express Powered by Staff Management (SMX)- Program Manager (Human Resources) Atlanta Georgia October 2016-Present * Manage a highly motivated team for our Fortune 500 client-Google Express. * Conduct new hire onboarding and orientations to integrate associates with the policies and procedures of the facility. * Continuous employee engagement and development.
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