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Online Resumes with "escalation"
Help Desk Specialist - 15 Years of Experience - Near 74601
SUMMARY: Accomplished Senior Help Desk professional with 15+ years in computer operations, technical and help desk support. 3+ years of progressive computer/network operations in a growing oil/gas Inspection Company. Excellent communication and diagnostic skills. Consistently solve problems and rarely escalate issues. merchandisers located throughout the U.S. Canada and Mexico with their laptops tablets printers scanners ce...
Tags for this Online Resume: Laptop Computer, Configure, Desktop Computer, Install, Networking, Preventive Maintenance, Software, Support, Symantec, Symantec Ghost, it jobs, software
Manager - 20 Years of Experience - Near 55415
Experienced with facilitating Level 1 through 4 technical escalations Inteliquent Minneapolis, MN Operations Manager / Logistics 2006 - 2013 Responsible for the daily operations, equipment and circuit installation, maintenance, trouble resolution and overall management of the Operations function for a 24 hour, 7 days a week, 365 days a year tandem central office including a Class 4/5 switch to include associated infrastruct...
Tags for this Online Resume: Budgeting, Needs Assessment, Recruiting, Communications, Data Communications, Scheduling, ILEC, Infrastructure, Logistics, Management, contract negotiaition, Mentoring
ERP - 20 Years of Experience - Near 92057
Qualifications Profile ERP support & data analyst and IT Manager for Veridiam Inc. Sept 2009 - Oct 2016. IT Manager / Business Analyst for Karcher North America / C-Tech Industries for the previous 20 years. Responsible for guiding companies through mergers, plant relocations, and ERP implementations. During this time assembled staffs that adapted the systems of the companies to their changing needs and growing requirements...
Tags for this Online Resume: Inventory, Inventory Control, Scheduling, Communications, Data Communications, Programming, Information Technology, IT Manager, Data Analyst, Crystal Reports, SQL Server Stored Procedures, Cost Analysis, ERP Support, sql, software
Project Manager - 19 Years of Experience - Near 85255
SUMMARY: Over 20 years' experience as a senior IT/Business Project Manager with vast experience in Software Development Life Cycle (SDLC), Project Life Cycle (PLC) and Release Management. Major strengths include the ability to successfully and profitably manage numerous small, medium and multi-million dollar turnkey concurrent projects through all project phases from conception through completion within targeted cost, sched...
Tags for this Online Resume: Support, ISO, Leadership, Management, Project Management, Benefits, Billing, Security, System Integration, Technical Requirements, it jobs, c++, agile
Professional Services Executive - Boston
Sales driven, client-facing, professional services manager with strong P&L, organizational development, project management and start-up experience.
Tags for this Online Resume: Professional Services, Pre-sales, P&L, Director, Senior Manager, program management, Engagement management, Due Diligence, Engineering, Financial
Employment Interviewer - 6 Years of Experience
Areas of Expertise * Staff Training and Development * Hire personnel in accordance with company standards and according to labor and employment law * Administer salary and employee recognition * Conduct monthly, mid-year, and annual performance reviews * Manage departments composed of up to 120 staff members, to include interviewing, hiring, onboarding, training and guidance, discipline, and terminations * Project Coordinat...
Tags for this Online Resume: Call Center, Recruiting, Research, Retail, Communication Skills, Customer Service, Excellent Communication Skills, Fast-paced Environment, Firepond Contact Center, Focus, human resources, recruiter, customer service, hr, recruiting, employee relations, staffing
ERP - 20 Years of Experience - Near 41103
Summary * I have the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units (from construction to Mining and Insurance ) and service partners/vendors including presales activities and support to sales team. * Provided leadership to cross-functional teams responsible for delivering defined project outputs to time, budget an...
Tags for this Online Resume: Sap project lead, Sap project manager, Sap project head , Sap project delivery head, Sap programm manager, Sap implementation head , erp project manager, Support, Infrastructure, Management
Recruiter - 7 Years of Experience - Near 29708
PROFESSIONAL SUMMARY * Seven years of experience in the recruitment industry specializing in sourcing strategy for agency, corporate and RPO environments * Strategist for multiple accounts in RPO. Design and execute robust sourcing plans to include high volume and hard to fill roles. Specialty in Diversity and Veteran hiring initiatives. * Team and Project Lead for multiple clients: team management (virtual), reporting, esc...
Tags for this Online Resume: Management, Sourcing, Training, Social Media, Talent Acquisition, Cold Calling, Diversity, Networking, Referrals, Sales
Supervisor - 15 Years of Experience - Near 48108
Key Qualifications Summary Summary At a Glance As an IT Project Manager * Professional Management - Effective * Executed projects with end to end Accountability from client interactions with a focus onto Project initiation, Requirements Analysis, Design, 100% in terms of Man-hours Development, System Integration testing, Production bridging relationship (s) and deployment Post Implementation Support and project closure. man...
Tags for this Online Resume: manager, Acceptance Testing, Adobe, Adobe Photoshop, Agile, Amber, Applications, Appraisals, Budgeting, Business Management
Provisioners - 14 Years of Experience - Near 53186
My objective is to use my experience and talents to enhance your business. It would be my goal to build a successful partnership with your company.
Tags for this Online Resume: Apple MacIntosh, Bank Deposits, Cellular, Deposits, Inventory, Inventory Control, Microsoft Windows, Scheduling, AT&T, Billing, Milwaukee, service, support, sales
Tester - 8 Years of Experience in U.S
Summary: * Extensive hands-on experience on developing, Writing and executing Test Plans, RTM, Test Scripts and Test Cases from Requirements, Use cases, Design Documents and other project documentations and able to work closely with development team and business analyst to analyze test case scenarios. * Extensive Knowledge and experience in all stages of the software development life cycle (SDLC) beginning from initiation a...
Tags for this Online Resume: Test, Test Cases, Management, Test Scripts, Billing, EDI, Electronic Data Interchange, Quality, Scheduling, Coding, sql, agile, javascript, it jobs, software, html, linux
Customer Service Manager - 14 Years of Experience - Near 85138
SUMMARY OF QUALIFICATIONS: * Industry knowledge includes: Banking, Lodging, Restaurant, Gateway/Network, Point-of-Sale, Credit Card Encryption & Tokenization, Electronic Payments and Processing, Human Resources and Customer Service. * Highly motivated, results-driven Call Center Manager with over 9 years of management experience. Leveraged technical and customer service skills to exceed performance objectives. * Proficient ...
Tags for this Online Resume: Management, Services, Best Practices, Call Center, Coaching, Documentation, ESS, Payroll, Satellite, Support, event specialist, brand ambassador
