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20+ Years of Educational Technology and Business Leadership. Practice Leadership: A leader committed to growing online Educational Technology practiced through an extensive network of developers and clients - executives, administrators, trainers and learners. Customer Success: Focused on impacting every aspect of the trainer and learner experience, by helping customers make their current training even better and transl...
Summary Information Technology communications specialist bringing superior design and debugging capabilities, innovative problem solving skills and dedication to quality. Accomplishments Streamlined both user-end and project deployment capabilities Improved imaging and deployment architecture Headed successful local and mobile projects well within testing and deployment schedules Consistently received a 100% rate of custome...
Tags for this Online Resume: broadband, Desk Top Support, Imaging, Lan/Wan, Local Area Network, Network Administration, Networking, Scheduling, Windows Server 2012, Certified Cisco Networking Associate, Certified Ethical Hacker, Windows Server 2008, Active Directory, Azure AD, Skype for Office, Exchange 2010, ITIL Foundation V3
Contribute skills and past experience as a valued member of the IT or Customer Support team. INHERENT SKILLS: Process and detail-oriented Team collaboration OBTAINED SKILLS: System Installation and Test Technical Support Process Documentation Technical Writing, Course Development, Training Microsoft Word, PowerPoint, Excel, Outlook
Ideal Companies: Cisco,
8+ years of extensive experience in supporting computers and networks CCNA Certified. Computer Network Certified