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Knowledgeable and hardworking I.T. professional.Delivering superior high-quality technical support for troubleshooting.Providing recommendations and implementing technology products that solve problems while enhancing current systems. Highly motivated to relocate in California for a Job that will take me to the next level in my career and to utilize my skills to my fullest.
Tags for this Online Resume: Active Directory, Applications, Audit, Connectivity, Database, Hardware/Systems, Help Desk, Information Technology, Infrastructure, MySQL, Adobe Products, Office 365, SolarWinds, Cisco AMP, Cisco Meraki, Cisco Umbrella, VMware vSphere, Vulnerability Testing, Credit Union Cores (Fiserv and Symitar)
Customer focused IT Desktop Support Specialist with exemplary soft skills and emotional intelligence
I am a well-polished, ethical, adaptable, customer-focused Information Technology professional with 15+ years’ experience in Desktop Support Operations at a fast-paced, high-intensity Fortune 500 company. I am known for my high caliber white-glove service that I gladly provide for each and every customer. My strong work ethic and meticulously detailed approach to troubleshooting technical issues focus on reducing system dow...
Tags for this Online Resume: Critical Thinking, Active listening and question asking, Flexibility, Microsoft Exchange, Active Directory, Top-Notch Customer Service, Troubleshooting, Hardware and Software, Positive Attitude, Attention to Detail, Macintosh, Mobile Devices, Productivity Software, Integrity, Teamwork, Willingness to Learn, Empathy, Windows Operating Systems 7/10, Skype for Business, Dependable, Exchange Management Tool, Mailbox Migrations, Mobile Device Management, Microsoft System Center Configuration Manager (SCCM), Bitlocker, Avaya Phone systems, VPN - Two-factor Authentication, LogMeIn, ServiceNow, Quest ActiveRoles Server, Compassionate
Summary Information Technology communications specialist bringing superior design and debugging capabilities, innovative problem solving skills and dedication to quality. Accomplishments Streamlined both user-end and project deployment capabilities Improved imaging and deployment architecture Headed successful local and mobile projects well within testing and deployment schedules Consistently received a 100% rate of custome...
Tags for this Online Resume: broadband, Desk Top Support, Imaging, Lan/Wan, Local Area Network, Network Administration, Networking, Scheduling, Windows Server 2012, Certified Cisco Networking Associate, Certified Ethical Hacker, Windows Server 2008, Active Directory, Azure AD, Skype for Office, Exchange 2010, ITIL Foundation V3
Desktop Support Specialist with 25 years of experience in the Oil & Gas industry.
Ideal Companies: Companies that are located either in the Energy Corridor or west of the Beltway 8.
Seasoned and passionate Information Technology Specialist with 15+ years of experience in diverse IT support and consulting environments. Proven ability to manage and deliver on a wide-range of diverse software, hardware and networking duties and projects. An exceptional team player with the ability to effectively communicate throughout all levels of an organization and with end user. Continually approaches responsibilities...
Tags for this Online Resume: Microsoft Windows XP, Sun Solaris Operating System, Windows XP, Desk Top Support, Microsoft Nt Server, Microsoft Windows NT, Microsoft Windows 7, Microsoft Windows 8, Windows 7, Cabling