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Online Resumes with "escalation"
Manager - 16 Years of Experience - Near 43016
QUALIFICATIONS * Ensure smooth, optimal departmental operations through multiple company reorganizations which included workforce reductions * Handle escalated issues as well as quality adherence issues * Build effective relationships as company liaison with customers and employees across business functions * Strong leadership and assistance skills to achieve team objectives * Hire, provide feedback, annual performance revi...
Tags for this Online Resume: Email, Sales, Sales Reports, Budgetary, Quality, Quality Assurance, management, manager, Notary Public
Compliance Manager - 12 Years of Experience - Near 85015
SUMMARY: * Professional with over 13 years of Risk and Operational management (LOD01, LOD02 and LOD03) including: Audit, Commercial, Corporate, Consumer Credits, Credit Card Operations and Risk controls (products including: LOC, Conventional, VA, Commercial RE and ACH risk transaction evaluations). Extensive validation/control/mitigation and portfolio/ relationship management background. * 8 years of FTEs and contractors' s...
Tags for this Online Resume: Management, Risk Management, Risk Manager, Ad hoc analysis, Financial, Financial Statement, Due Diligence, Underwriting, Aml (Macro Lang), Audit, manager, risk, fraud, AML, compliance, lender, analyst, adwords, analytics, french, PM, Project, single point of contact
Engineer - 29 Years of Experience - Near 17111
Summary of Qualifications: * Over twenty years of experience implementing, revitalizing and directing Continuous Improvement (CI) programs, and leading senior executives in operational performance improvement - including cultural infusion of proactive CI practices and facilitative infrastructure, establishment of corporate goals, vision and strategy, and process monitoring and control at all levels. * Proven experience in p...
Tags for this Online Resume: Change Agents, Electronics, Engineering, Industrial Engineering, Lean Manufacturing, Manufacturing, Supply Chain, Quality, Data Analysis, Integrate
Network Engineer - 15 Years of Experience - Near 32810
Summary: Result-oriented and technically competent of Network Engineer with specialized training and dedication to successfully adapt in the ever-changing field of IT, proven track record in individual and team environments, multi-tasking ability, effective collaboration, excellent organizational skills and exceptional written and verbal communication skills. Major Projects in Career: * 400+ remote sites WAN Redesign work (...
Tags for this Online Resume: Access Control List, Border Gateway Protocol, Cabling, Certificate Authority, Cisco, Cisco IOS, Cisco Router, Cisco Routers, Cisco Switches, Communication Skills, Network
Operations - 20 Years of Experience - Near 11423
SUMMARY OF QUALIFICATIONS: * Veteran of US Army and held Top Secret Clearance with SBI (Special Background) while Active Duty * Understanding of maintaining policies, procedures, initiatives, and negotiating service contract agreements * Vast experience reporting carrier troubles, opening trouble tickets, and escalating until final resolution * Comprehensive knowledge of PBX / TDM telephone service and VoIP / Hosted VoIP so...
Tags for this Online Resume: Communications, ACD, Automatic Call Distribution, Management, Remedy, Security, Siemens, Handset, Avaya, Voice Engineer, Voice Analyst, Prologix, Audix, G1, G2, G3, ECS, Enterprise Communications Server
Managing Director - 15 Years of Experience - Near 01590
CAREER SUMMARY Sales and Services operations senior leader with experience leading and motivating sales, marketing, and services professionals to meet and exceed revenue with customer satisfaction goals. Highly organized, results-driven program & project champion with the motivational skillset to build cohesive teams for large scale programs. Recognized for interacting with all levels of the organization, including the Exec...
Tags for this Online Resume: Customer Relationship Management, Siebel, SAP, Call Center, Data Quality, Data Warehouse, Enterprise Data Warehouse, Help Desk, Integrate, Legacy, SFDC, Pipeline
Senior Project Manager or Program Manager- 10 Years of Experience - Near 07003
PROFESSIONAL SUMMARY Program Manager / Certified Scaled Agilest / Certified Scrum Master with 10+ years of experience in the IT building and leading teams in matrix organizations (functional and project oriented) with expertise in Managing Scrum teams / Program / Project Management, Technical Project Manager and Agile Coach * Extensive experience in coaching teams and transforming them from Waterfall to Agile methodologies,...
Tags for this Online Resume: Asset Management, Management, Services, Agile, Product Development, Change Management, File Transfer Protocol, IBM, Microsoft Change Management, PMBOK (Project Management Book of Knowledge)
Assistant Manager - 20 Years of Experience - Near 33319
Qualifications Highly dependable, innovative, and customer-focused professional with a distinguished career in providing customer service excellence within highly competitive and rapid changing environments. Proven ability in relating effectively to individuals at all levels within the organization accurately performs challenging tasks with precision and keen attention to detail. Demonstrates strong interpersonal and commun...
Tags for this Online Resume: Logistics, Merchandising, Audit, Inventory, Inventory Control, Payroll, Sales, Credit Card, Recruiting, Attention to Detail, retail manager, management
Project Manager - 14 Years of Experience - Near 79928
Professional Summary * 7 years as an IT Help Desk L1, L2, L3, and IT Help Desk Support Lead. I also implemented, troubleshoot and managed all IT requests on PCs, Servers, Network, Data, Voice, WLAN, WAN, Circuits, Infrastructure cabling, Video Conference solutions, UPS installations, IT Business Continuity Plan and Vendor Management. And I served as SME for IT network requests and/or escalations in my designated region (8,0...
Tags for this Online Resume: Infrastructure, Itil, Security, Cabling, Help Desk, Information Technology, Local Area Network, Servers, Video, Wide Area Network
Business Analyst - 20 Years of Experience - Near 60510
Responsible for deploying HP's Service Manager, web based four-tier service desk application integrating people process and technology. Automated service desk application to receive events from systems management infrastructure., facilitated and implemented "IT Mobilization for Service Management" support process workshops around incident, problem, service level management, asset, configuration and change management in the ...
Tags for this Online Resume: Asset Management, Integrate, Management, Training, Configuration Management, Configure, Itil, Security, Infrastructure, Manufacturing, linux, it jobs, software, agile
Network Engineer
Summary: Result-oriented and technically competent of Network Engineer with specialized training and dedication to successfully adapt in the ever-changing field of IT, proven track record in individual and team environments, multi-tasking ability, effective collaboration, excellent organizational skills and exceptional written and verbal communication skills. Major Projects in Career: * Over 17 years of IT experience (8 yea...
Tags for this Online Resume: Access Control List, Border Gateway Protocol, Cabling, Certificate Authority, Cisco, Cisco Certified Network Associate, Cisco Certified Network Professional, Cisco IOS, Cisco Router, Cisco Routers
System Engineer - 17 Years of Experience - Near 160036
Seeking Challenging carrier in your Esteem Organization & looking forward to be a part of dynamic team of highly qualified professional having abundant scope & recognition for hard work & sincerity. Career Overview * Functional experience in the field of ATM, BNA, Kiosk * Monitoring and Installation ATM, BNA and Kiosk, Keeps track of payments collection. * Assigning tasks and monitoring of all team members performances. * M...
Tags for this Online Resume: Asynchronous Transfer Mode (ATM), Cisco Certified Network Associate, Information Technology, ISO, ISO 9001, Mba, Routers, Support, Technical Support, Training
