CAREER SUMMARY Sales and Services operations senior leader with experience leading and motivating sales, marketing, and services professionals to meet and exceed revenue with customer satisfaction goals. Highly organized, results-driven program & project champion with the motivational skillset to build cohesive teams for large scale programs. Recognized for interacting with all levels of the organization, including the Executive Team, Finance, Partners, External Suppliers and Vendors. linkedin.com/in/renefuentes linkedin.com/in/renefuentes QUALIFICATIONS Technical and Business: PMI, Sales Force.Com (SFDC), Strategic Planning, Sales and Budget Administration, Sarbanes Oxley (SOX), Call Center Certifications, Green, Black Belt, Six Sigma, SAP Fundamentals, Siebel Business Analysts, MS Office Suite, Management Certification, Escalation Management, Customer Services Support Engineer.

Highlights:

• Customer Relationship Management
• Siebel
• SAP
• Call Center
• Data Quality
• Data Warehouse
• Enterprise Data Warehouse
• Help Desk
• Integrate
• Legacy
• SFDC
• Pipeline