Description
PROFESSIONAL SUMMARY Program Manager / Certified Scaled Agilest / Certified Scrum Master with 10+ years of experience in the IT building and leading teams in matrix organizations (functional and project oriented) with expertise in Managing Scrum teams / Program / Project Management, Technical Project Manager and Agile Coach * Extensive experience in coaching teams and transforming them from Waterfall to Agile methodologies, increase velocity, sustainability and meet commitments * Strong experience in developing detailed WBS and managing SDLC, AGILE with strong focus in balancing the major project constraints (scope, budget, schedule, resources, stakeholders, quality and risk) * In-depth understanding of Requirements Gathering and garnering consensus with stakeholders from cross functional units * Overall 10 years of technology experience of which around 8+yrs in managing projects through all phases of SDLC and around $30M in budget. I have a deep understanding of software development and have hands-on extensive development experience * Highly adept with the processes and coordination required to initiate, analyze, design, build, test and deploy software & technology infrastructure solutions * Designing and managing Change Management processes and project Performance Metrics identifying and managing Risks managing communications and supervising teams (collocated and geographically dispersed) * Strong experience in Vendor Management. Worked with various vendors such as IBM, ASAP AMDOCS and CGI * Escalation point person for issues that require troubleshooting, detailed analysis and resolution management * Worked energetically with product owners, business stakeholders, business analysts, data architects and stakeholders to build product backlogs for projects from the very beginning and in-turn laying the foundation of successful applications and products. * Involved in writing proposals, SOW for vendors, interfacing with business to report status and any issues that need immediate attention, status reporting to senior directors and VPs and accountable for team of IT professionals, institutionalizing technical and managerial processes, overseeing the development and maintenance of systems * Extensive application design & development experience in Digital, Web and Client/Server applications, using Mainframe, DB2, CICS, JCL, COBOL and MQ. * Proficient in user-centered Agile software development frameworks and methodologies, including Scrum, Kanban, user stories, Scum Ceremonies and remote user testing, user story mapping, and rapid prototyping. * Strong technical and analytical skills, including MySQL, CSS, HTML, JavaScript, Google Analytics API, Cloud Computing, SalesForce, CRM, Excel, and statistics-driven conversion optimization. * Good proficiency with Python, Java, UX, Perl, and PHP.
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