Description
Key Qualifications Summary Summary At a Glance As an IT Project Manager * Professional Management - Effective * Executed projects with end to end Accountability from client interactions with a focus onto Project initiation, Requirements Analysis, Design, 100% in terms of Man-hours Development, System Integration testing, Production bridging relationship (s) and deployment Post Implementation Support and project closure. managing stakeholder expectations. * Developed the Project Charter with Project objective/vision, * Functional consultant - Project In-scope and out-of-scope sections, assumptions, critical Management with main focusing on success factors, project budget, and key stake holders. to Management Consulting and SAP * Prepared the detail Project Plan in Microsoft project with * Testing Management - System test WBS structure and dependencies. Used the tools RTM, CPM, planning, Test approaches/strategy Baselines and PERT for successful for project monitoring definition, identification of BVT or and controlling. regression test cases and system * Established the Project budget & staffing allocations using the testing of quarterly maintenance Project portfolio management tools EVM, CA Clarity, releases of the suite of applications. MPWR, HP PPM, PPM Change point, TFS, Version One Classification and prioritization of and MS Project Server, and performed weekly tracking and User acceptance and production generated status reports. defects and planning for future * Ensured the Quality processes like Design templates, coding maintenance releases standards, review process, production migration plans & procedures are in place and followed without any deviation. Also, process has been setup to track and measure quality metrics. * Developed the Risk management plan by proactively identifying the risks with sequence of discussions with SMEs/Key stake holders and established the mitigation / contingency plans and tracked them for closure. * Change control management has been done by ensuring all changes are submitted and reviewed thru change control board, Steering committee, and Prioritized. Also, provided the support to Business team in building the change management plan for training the agents/CSR. * Organized the weekly status meetings with the Project team with main focus on Project status, Risks/issues and action items. Also organized the Program review meeting to review the Project status, financials, Risks, and change controls (if any). * Worked in cross functional teams with IT governance and SLAs, and ensured the projects are implemented successfully on time. * Gained experience in Executing/Managing the projects using Agile / Scrum Methodologies * Established effective communication plan between offshore, onshore teams and key stake holders. Published the weekly status reports with IT/Business management team to keep them updated on the project progress, issues/risks and action plans, also escalated issues/risks for on-time support and successful delivery. * Managed resource management activities like the resources planning, resource projections, resource allocations, resources issues / escalations take care of performance appraisals. * Groomed the new team members by setting the Knowledge Transition process and proper documentation in place * Performed project closure activities like building the lessons learned documentation, stakeholder feedback. As n IT / Non - IT Testing Manager * Functional understanding for the business requirements are prepared and signed by the business to proceeding with the change development and testing * System test planning, Test approaches/strategy definition, identification of BVT or regression test cases and system testing of quarterly maintenance releases of the suite of applications * Developed numerous automated scripts for regression test and Functional Test using QUICKTEST PROFESSIONAL, Coordinated with functional/development teams for developing automated scripts. * Extensive work experience in Designing test plans, defining test cases, generating and maintaining test scripts, analyzing bugs, interacting with other team members to debug the errors and etc. * Expert in the different types of testing that include System testing, User Acceptance testing (UAT), Compatibility Testing, Regression Testing, Integration Testing and Negative Testing. * Classification and prioritization of User acceptance and production defects and planning for future maintenance releases * Root causal analysis of critical issues to identify the corrective or preventive actions, periodical status reporting, quarterly business reviews of highlights/low lights, planning for team expansion and trainings etc., analysis to identify the root cause across the entire SDLC and detect the underlying cause from a design/ requirement//lack of adequate test scenarios etc. to come up with preventive strategies or corrective action required to fix the issue. As SAP Analyst * System Study involving i.e. AS IS the study of existing system to compare with that of the SAP Software system in place for that particular activity based domain * TO BE i.e. Identifying the requirements for BPR and customizing in SAP-PP system, or where ever possible Mapping the processes with the available SAP Software Package template. * Analytical study of RFP's towards SAP Implementations * Preparation of Project Proposals with the Usance of MS Office, MS Visio, & MS Project. Utilize "SharePoint" for team Collaboration and Project Data Sharing. Involvement with CMB ( Control Change Management Board) forecast Analysis * Monitoring the RAG (Red/Amber/Green) process methodologies and challenging the check points. At a Glance As an IT Project Manager * Professional Management - Effective * Executed projects with end to end Accountability from client interactions with a focus onto Project initiation, Requirements Analysis, Design, 100% in terms of Man-hours Development, System Integration testing, Production bridging relationship (s) and deployment Post Implementation Support and project closure. managing stakeholder expectations. * Developed the Project Charter with Project objective/vision, * Functional consultant - Project In-scope and out-of-scope sections, assumptions, critical Management with main focusing on success factors, project budget, and key stake holders. to Management Consulting and SAP * Prepared the detail Project Plan in Microsoft project with * Testing Management - System test WBS structure and dependencies. Used the tools RTM, CPM, planning, Test approaches/strategy Baselines and PERT for successful for project monitoring definition, identification of BVT or and controlling. regression test cases and system * Established the Project budget & staffing allocations using the testing of quarterly maintenance Project portfolio management tools EVM, CA Clarity, releases of the suite of applications. MPWR, HP PPM, PPM Change point, TFS, Version One Classification and prioritization of and MS Project Server, and performed weekly tracking and User acceptance and production generated status reports. defects and planning for future * Ensured the Quality processes like Design templates, coding maintenance releases standards, review process, production migration plans & procedures are in place and followed without any deviation. Also, process has been setup to track and measure quality metrics. * Developed the Risk management plan by proactively identifying the risks with sequence of discussions with SMEs/Key stake holders and established the mitigation / contingency plans and tracked them for closure. * Change control management has been done by ensuring all changes are submitted and reviewed thru change control board, Steering committee, and Prioritized. Also, provided the support to Business team in building the change management plan for training the agents/CSR. * Organized the weekly status meetings with the Project team with main focus on Project status, Risks/issues and action items. Also organized the Program review meeting to review the Project status, financials, Risks, and change controls (if any). * Worked in cross functional teams with IT governance and SLAs, and ensured the projects are implemented successfully on time. * Gained experience in Executing/Managing the projects using Agile / Scrum Methodologies * Established effective communication plan between offshore, onshore teams and key stake holders. Published the weekly status reports with IT/Business management team to keep them updated on the project progress, issues/risks and action plans, also escalated issues/risks for on-time support and successful delivery. * Managed resource management activities like the resources planning, resource projections, resource allocations, resources issues / escalations take care of performance appraisals. * Groomed the new team members by setting the Knowledge Transition process and proper documentation in place * Performed project closure activities like building the lessons learned documentation, stakeholder feedback. As n IT / Non - IT Testing Manager * Functional understanding for the business requirements are prepared and signed by the business to proceeding with the change development and testing * System test planning, Test approaches/strategy definition, identification of BVT or regression test cases and system testing of quarterly maintenance releases of the suite of applications * Developed numerous automated scripts for regression test and Functional Test using QUICKTEST PROFESSIONAL, Coordinated with functional/development teams for developing automated scripts. * Extensive work experience in Designing test plans, defining test cases, generating and maintaining test scripts, analyzing bugs, interacting with other team members to debug the errors and etc. * Expert in the different types of testing that include System testing, User Acceptance testing (UAT), Compatibility Testing, Regression Testing, Integration Testing and Negative Testing. * Classification and prioritization of User acceptance and production defects and planning for future maintenance releases * Root causal analysis of critical issues to identify the corrective or preventive actions, periodical status reporting, quarterly business reviews of highlights/low lights, planning for team expansion and trainings etc., analysis to identify the root cause across the entire SDLC and detect the underlying cause from a design/ requirement//lack of adequate test scenarios etc. to come up with preventive strategies or corrective action required to fix the issue. As SAP Analyst * System Study involving i.e. AS IS the study of existing system to compare with that of the SAP Software system in place for that particular activity based domain * TO BE i.e. Identifying the requirements for BPR and customizing in SAP-PP system, or where ever possible Mapping the processes with the available SAP Software Package template. * Analytical study of RFP's towards SAP Implementations * Preparation of Project Proposals with the Usance of MS Office, MS Visio, & MS Project. Utilize "SharePoint" for team Collaboration and Project Data Sharing. Involvement with CMB ( Control Change Management Board) forecast Analysis * Monitoring the RAG (Red/Amber/Green) process methodologies and challenging the check points.
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