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Online Resumes with "contact center"
Senior Contact Center Executive
Tags for this Online Resume: Call Center, Inside sales, Multi-channel
Manager - 4 Years of Experience - Near 85025
Tags for this Online Resume: Call Center, Customer Service, Firepond Contact Center
Manager - 10 Years of Experience
SUMMARY OF QUALIFICATIONS: Successful customer service and process management professional with twenty years of progressively responsible leadership experience in variety of business and operational environments. Exceptional team building skills as an accountable, caring leader with integrity, tireless work ethic and outstanding organizational skills.
Tags for this Online Resume: Distribution, Strategic Vision, Customer Service, Dialysis, Health Insurance Portability And Accountability Act, Management, AVAYA, Call Center, Customer Relationship Management, Quality Assurance, management, manager, Operations, Contact Center
Network Engineer
Duties, duties include but not limited to: * Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICMand UCCE/UC integration. * Experience with Call Manager Unity and Unity Connection, Cisco Emergency Responder. * Understand the Cisco Unified Contact Center product portfolio and platform architecture * Configured Cisco...
Ideal Companies: Apple computer , Amazon, 1959
Tags for this Online Resume: SAN (Storage Area Network), Blackberry, Citrix, Configure, NOC, Satellite, Security, Servers, Systems Operations, Unified Contact Center Enterprise
Director
AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)
Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice
We will develop the #1 sales team in the marketplace
To build and develop a world class sales organization that is the benchmark for all sales organizations in your industry and beyond.
Ideal Companies: Start ups, innovators, cutting edge, telecommunications, healthcare, financial, media & advertising, higher education
Tags for this Online Resume: Sales Training, Sales Coaching, Record setting sales achievement, Presentation Training, Adult Education, Train-the-Trainer, Performance Improvement, Leadership, Leadership Training, High-performance coaching, Executive Coaching, Curriculum Design, Direct Selling Skills, Contact Center Sales Training, Contact Center Executive Coaching, Contact Center Sales Coaching, Retention Specialist, Relationship Buildiing, Cultural Change Specialist, High Impact Presentation Training, Sales Management, Team Leadership
Operations
AREAS OF EXPERTISE * Contributed to CMS growth from $1M revenue in 2006 to $33M in 2017, with a 45% profit margin * Maintained and supported Cisco's IP Telephony and Contact Center Enterprise, as well as all related Cisco IP telephony infrastructure * Knowledgeable in Cisco Tools/Applications, including CUCM, CUC, CUCDM, WebEx, Routers, Switches and Cisco Presences * Onboarded and supported numerous Enterprise/HCS Fortune 5...
Tags for this Online Resume: Documentation, Troubleshooting, Applications, Cms, P&L, Gateways, Support, Technical Support, Telecommunications, Voice
Sales Manager - 17 Years of Experience - Near 30101
PROFESSIONAL SUMMARY Over 18 years of strong leadership experience within the sales arena, with concentration in merchant services, software, computer, S&P, enterprise sales, and retention of valued customers. A determined and diligent thought leader that values coaching and calibration as a way to motivate his organization to success. Moreover, a proven track record of reaching and outperforming yearly goals and objectives...
Ideal Companies: Google. Amazon, HP, as well as companies that are start up, or between 1, 000 and 10, 000 employees
Tags for this Online Resume: Management, Sales, Mba, Point Of Sale (Pos), Account Management, AVAYA, Business Acumen, Call Center, Change Management, CRM Management
Network Engineer
AREAS OF EXPERTISE * Contributed to CMS growth from $1M revenue in 2006 to $33M in 2017, with a 45% profit margin * Maintained and supported Cisco's IP Telephony and Contact Center Enterprise, as well as all related Cisco IP telephony infrastructure * Knowledgeable in Cisco Tools/Applications, including CUCM, CUC, CUCDM, WebEx, Routers, Switches and Cisco Presences * Onboarded and supported numerous Enterprise/HCS Fortune 5...
Ideal Companies: anybody
Tags for this Online Resume: Documentation, Troubleshooting, Applications, Cms, P&L, Gateways, Support, Technical Support, Telecommunications, Voice
Office Clerk - 6 Years of Experience - Near 75116
SUMMARY My objective is to place my people skills, energy, compassion, counseling and program expertise with direct client services. I am seeking a job role where my upbeat, customer service and team oriented approach can be best suited. Over the years I have shown proven leadership in program initiatives, demonstrated strong communication skills throughout the organization while serving client's needs. In addition, I have ...
Tags for this Online Resume: Quality Assurance, Test, Account Management, Customer Service, Management, Referrals, Data Entry, Services, Assessments, Bankruptcy
Human Resource Training Specialist - 10 Years of Experience
Creative, charismatic, and agile professional with 10 plus years experience in soft skills and technical training. Clear and relatable communicator. Detail-oriented event planner and coordinator. Passionate about education and professional development. Seeks relocation for a position as a senior individual contributor.
Ideal Companies: University of Nevada, University of Arizona, Arizona State Univeristy, Grand Rounds, Weber State University
Tags for this Online Resume: Quality Assurance, Test, Wireless, System Implementation, Insurance, Training, Adobe, Documentation, Facilitator, Financial
Reservations Clerk - 20 Years of Experience - Near 68137
Ideal Companies: Contact Centers
Tags for this Online Resume: Support, Forecasting, Integrate, Voice, Email, Scheduling, Distribution, Strategic Planning, Systems Analyst, Cisco
