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Online Resumes with "contact center"



Customer Service Manager

Tags for this Online Resume: Metrics, Call Center, Computer Telephony Integration (CTI), Integrate, Interactive Voice Response, Telephony, Quality, Leadership, Services, Statistics

Medical or Health Services Manager - 3 Years of Experience - Near 33176

Tags for this Online Resume: Policies and Procedures, Desk Top Support, Scheduling, Appraisals, Call Center, Imaging, Microsoft Access, Automation, Budgetary, Compensation

Featured Profile

Highly Motivated & Award Winning Leader of People and Business

A professional environment with a focus not only on the bottom line of profitability but that of "employee growth & success" believing in a philosophy of PEOPLE FIRST with the understanding that their success becomes the Companies success. Creating the environment of "ownership" from the ground up ... Each one Teach one!! BUILDING BUSINESS THRU PEOPLE!

Ideal Companies: Telecom, Cable, Satellite, Healthcare, Utilities, Contact Call Center Companies

Tags for this Online Resume: Sales Director, Service Director, Strategic Planning, Operations, Budgeting, Sales, Client Relations, Quality Assurance, Staffing, Staff Development

Featured Profile

Customer Service Manager - 14 Years of Experience

Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...

Ideal Companies: Converse, Journeys, Lids, J&M, Genesco

Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor

Customer Service Supervisor

Tags for this Online Resume: Management, Account Manager, Account Reconciliation, Audit, Credit Card, Fraud, Voice, Business Development, Call Center, Cms

Sales Manager - 15 Years of Experience - Near 19446

Tags for this Online Resume: Support, Technical Support, AT&T, Security, Social Media, Applications, AVAYA, Firepond Contact Center, Kronos, Kronos (Labor Mgmt Sys)

Customer Service Representative - 20 Years of Experience

Tags for this Online Resume: Call Center, Corporate Accounts, Team Lead, Distribution, Management, Services, Apollo, Computer Literate, Customer Service, Database

Telecommunications Sales Agent - 10 Years of Experience - Near 66062

Tags for this Online Resume: Management, Business Development, Information Technology, Firepond Contact Center, Consulting, Customer Relationship Management, Interactive Voice Response, Integrate, Project Management, Telecommunications

Network Architect

Tags for this Online Resume: Integrate, Security, Management, Networking, Process Improvement, Risk Management, Cloud Computing, Supply Chain, Unified Contact Center Enterprise, AT&T

Assistant Manager

Tags for this Online Resume: Accounts Receivable, Billing, Equity, Banking Industry, Firepond Contact Center, Generate Reports, Management, Microsoft Word, Security, Statistics

Project Manager - 0 Years of Experience

Profile Highly analytical, organized, and results-oriented project management professional with extensive experience (16 years) in the finance industry including Human Resources, Servicing, Call/Contact Centers, Information Technology, Quality Assurance, Quality Control, Collections, Customer Care, Business Process Outsourcing (BPO), Legal, Direct and Indirect Lending (captive, bank, and finance services), Bankruptcy, Loss ...

Tags for this Online Resume: Financial, Financial Control, Financial Industry, Human Resources, Information Technology, Legal, Management, Outsourcing, Planning, PMM

Featured Profile

Experienced Client Services Executive

Accomplished professional and thought leader with proven success in leading high-performing and engaged organizations. Focus is achieving and maintaining high levels of client satisfaction and loyalty while enabling achievement of financial goals by increasing revenue and decreasing expenses as a result of streamlined business processes. Adept at working with financial institutions, not-for-profits, government entities, pu...

Ideal Companies: Wells Fargo, US Bank, Bank of America oct

Tags for this Online Resume: Support, Front Office, Process Management, Process Re-Engineering, Quality, Client Services, Contact Center Operations, Client Services Executive, Contact Center Executive, Treasury Services, Card Services, Operations Executive, Relationship Management Executive, Expense Reduction, Operations Readiness, Client Experience, Cash Management