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Online Resumes with "Computer Telephony Integration CTI "
A Human Resources and IT professional with over 15 years of industry experience spanning from Fortune 500 companies to small businesses in the healthcare, finance, hospitality, legal, retail, software development, non-profit and government industries; a Business Process Analyst, Technical Writer, Consultant, Quality Assurance Tester, and Team member with prior experience in requirements development and management, Enterpr...
Summary Results-driven and highly motivated professional with progressively responsible experience in IT Operations Management. Proven track record of maintaining, analyzing, and troubleshooting computers, peripherals and software. Proven leader of teams and individual contributors. Strong ability to manage multiple assignments simultaneously, maintaining high quality standards and meeting deadlines. Exemplary customer serv...
Seeking a challenging opportunity in a new field which can utilize my telecom and computer experience in digital content management, desktop troubleshooting, customer service, retail operations, systems experience, and user acceptance testing.
Through positions of increased responsibility I have developed a career in information and technology sales focused on securing business outcomes. I create sales leverage use of direct indirect and complementary sales channel partnerships to acquire competitive accounts increase revenue and retain existing accounts. Areas of expertise include the ability to build long term relationships understand and act on customer busine...
Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...
Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic
Tags for this Online Resume: Customer Service, Customer Service Rep, Adobe, Call Center, Computer Telephony Integration (CTI), Filing, Microsoft, Microsoft Access, Microsoft Excel, Microsoft PowerPoint
I am eager to work for your company and advance in my career.
Tags for this Online Resume: Business Development, Management, Sales, Sales Executive, New Business Development, Outsourcing, Data Management, Airlines, Computer Telephony Integration, Computer Telephony Integration (CTI)
An instructional developer who is looking to expand my skillsets in e-learning and webinars
Professional Summary Over 12 years of international experience in Unified Communications and Contact Center field. Result-oriented professional is recognized for his commitment, expert technical background, communications skill and fast learning ability. Accustomed to working under pressure, with multiple projects simultaneously and short deadlines. Main skills/experience include: * Project Management * Customer Experience ...
Tags for this Online Resume: Computer Telephony Integration (CTI), Desktop Computer, Integrate, Interactive Voice Response, Professional Services, Services, Voice, Software, Software Development, ACD, Contact Center, Unified Communications, Avaya, Agile, Scrum, SIP, SOA, SaaS, Call Center
SUMMARY: * Experienced as a Project Engineer, updated database using SQL quires, organized Scrum meetings, created reports using the tool Jasper Soft and engaged in server monitoring. * Developed a design, which transforms Solar Energy into Electrical Power in both DC and AC. Performed efficiency simulation with the tools MATLAB, PSpice, ORCAD and ETAP. * In-plant training in a Cable Ship, acquired knowledge in installation...