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Online Resumes with "contact center"
Program Manager - 10 Years of Experience - Near 75013
Tags for this Online Resume: Budgeting, Management, Planning, Quality, Budgetary, Inventory, Manufacturing, Marketing Management, Product Marketing, Wireless
Customer Service Representative - 20 Years of Experience
Ideal Companies: Ms., Amazon.com, Apple Computers, Zappos
Tags for this Online Resume: Sales, Benefits, Billing, Firepond Concierge, Compliance, Health Insurance Portability And Accountability Act, HIPAA compliance, Litigation, Medicare
Medical & Health Services Manager - 23 Years of Experience - Near 46038
Tags for this Online Resume: Call Center, Firepond Contact Center, Medical, Medical Devices, Microsoft, Microsoft Office, Support, Technical Support, Associate in Claims, AVAYA
Medical Records Technician
Tags for this Online Resume: Integrate, Assessments, AVAYA, Business Requirements, Call Center, Consolidations, Consulting, Customer Relationship Management, Firepond Contact Center, Professional Services
Project Manager
Tags for this Online Resume: Training, Call Center, Black belt, Firepond Contact Center, Human Resources, Six Sigma Quality
Operations
Tags for this Online Resume: Event management, Corporate sponsorship, Workforce development, Call center management, Workforce Management, Contact Center Operations
Managing Director - 20 Years of Experience
I am looking for an opportunity where I can continue to grow both personally and professional while at the same time providing guidance and expertise in developing and delivering business and technology solutions focused on improving operational efficiencies and driving a high quality, unparalleled customer experience.
Ideal Companies: Eli Lilly, Anthem, Seven Corners, Amazon, Salesforce, Angies List, CNO, Community Health, St. Vincent's,
Tags for this Online Resume: Customer, Service, Management, Leadership, Transformation, Operations, Business Development, Customer Experience, Business Process Outsourcing, Vendor Management
Manager - 20 Years of Experience - Near 77406
QUALIFICATION SUMMARY Performance driven with an ability to achieve success and exceed in high-pressured environments. * Proven leadership and team-building skills, coupled with the ability to manage teams in customer service relationships * Implement process developments by eliminating non-value added steps to improve SLAs * Enhance efficiencies for back-office processes, as a result reduced SLA from 187 days to same day p...
Tags for this Online Resume: Quality Assurance, Support, Audit, Back Office, Bankruptcy, Billing, Budgeting, Operations, Problem Solving, Process Improvement, Call Center, Disputes, management, Leadership, Regulatory Compliance, Employee Development
Director - 15 Years of Experience - Near 91350
SUMMARY OF PROFESSIONAL EXPERTISE Expertise in project management, successful project implementation (100% success rate for meeting project implementation go live dates): Skilled at ensuring successful project implementation (s) by cohesively establishing project deliverables through ongoing communication of project goals, creating team synergy between key stakeholders, engaging applicable resources, and deploying effective...
Ideal Companies: Non-Profit Call Center, For profit healthcare
Tags for this Online Resume: Service, Teambuilding, Communication, Positive, Strategic, Relator, Visionary, Analytical, Leader, Studer Group Coach, Gallup Engagement Coach, Leadership Training Written Wrap-up, Lean Sigma Green Belt, Change Acceleration Process Certified, Motivator, Cerner Scheduling App, Epic Scheduling App, Ms Office, Entrepeneur
Customer Service Manager - 9 Years of Experience - Near 37211
I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...
Ideal Companies: tractor supply , nissan, Mars, Asurion
Tags for this Online Resume: CRM, Nashville, TN, Augusta, GA, Birmingham, AL., Retail Operations, Customer Service, Experienced, Retail, Sales, Customer Relationship Management
Account Manager
Tags for this Online Resume: Account Management, Complaints, Management, Security, Services, Call Center, Customer Relationship Management, Desktop Computer, Email, Policies and Procedures
Director
Tags for this Online Resume: Capacity Planning, Financial, Firepond Contact Center, Planning, Support, Automation, Applications, Entertainment, ETL, Extract Transform Load Tools
