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Online Resumes with "Contact Center Executive"



Call Center Professional

Innovative Contact Center Executive with 20+ years of experience lifting customer experience for wide range of small-to-medium companies and Fortune 500 leader ITT. Inspire customer care and sales teams of 100+ to top performance with insightful approach. Quickly resolve pressing issues for internal and external customers to bolster overall service levels. Possess savvy business skills with qualifications including Benchmar...

Tags for this Online Resume: Budget Planning , Contact Center, CRM, Training & Development , Customer Satisfaction , Client Retention

A new inspiration in leadership

Personable and experienced go getter possessing excellent inside and outside customer relations.

Ideal Companies: Brown and Forman Ford Motor Co.

Contact Center Executive

Results oriented contact center executive with strong technical, business and financial acumen in designing and leading all aspects of multi-channel interaction centers seeking turn around or start up operational opportunity.

Director of Operations, Contact Center Executive

Tags for this Online Resume: Workforce Management, Performance , Process , Operations, Contact Center, Technology

COO / VP / Director for Operations / Site Director - Contact Center BPO - 12 years experience

A no-nonsense Contact Center Executive who has over 12+ years experience in the industry in his belt, who has a rich tradition of not only meeting client and customer expectation s but exceeding them. Possesses the innate ability to spot and polish potential talents, he is often regarded as a visionary in recruitment – often finding ‘diamonds in the rough’. In his own team, he is the driver – but with a twist. He runs the...

Tags for this Online Resume: Operations Management, Client Relations, Business Development, Contact Center Management, Performance Management, Six Sigma, Lean

Contact Center Executive - 20+ years Experience

Director

PROFESSIONAL SUMMARY An energetic "roll-up the sleeves", trustworthy, results-oriented leader with a "can-do" work ethic and a passion for winning. Extensive multi-site contact center / customer care experience in both domestic and international operations. Creator of global customer service and training operations for start-up company. Recognized leader in starting up or rejuvenating contact centers, driving organizational...

Tags for this Online Resume: Interactive Voice Response, Computer Telephony Integration (CTI), Global Support, Help Desk, Inside Sales, Management, Outsourcing, Sales, Support, Technical Support

Senior Contact Center Executive

Tags for this Online Resume: Call Center, Inside sales, Multi-channel

Featured Profile

We will develop the #1 sales team in the marketplace

To build and develop a world class sales organization that is the benchmark for all sales organizations in your industry and beyond.

Ideal Companies: Start ups, innovators, cutting edge, telecommunications, healthcare, financial, media & advertising, higher education

Tags for this Online Resume: Sales Training, Sales Coaching, Record setting sales achievement, Presentation Training, Adult Education, Train-the-Trainer, Performance Improvement, Leadership, Leadership Training, High-performance coaching, Executive Coaching, Curriculum Design, Direct Selling Skills, Contact Center Sales Training, Contact Center Executive Coaching, Contact Center Sales Coaching, Retention Specialist, Relationship Buildiing, Cultural Change Specialist, High Impact Presentation Training, Sales Management, Team Leadership