Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Mass Mutual | Business Change Leader Avp, Retirement Services/Participant Information Center | 1/2014 - 1/2014 |
| Prudential | Director, Retirement Services/Participant Service Center | 1/2009 - 1/2012 |
| The Hartford | Wealth Management | 1/2009 - 1/2009 |
| Customer Experience Management Strategy | Assistant Director I, Individual Annuity Contact Center | 1/2003 - 1/2009 |
| Individual Annuity Contact Center | Team Lead Ii & Iii | 1/1998 - 1/2000 |
| Strategy (Cems) | Ivr Redesign | 1/1998 - 1/1998 |
| Retirement Plans Call Center | Customer Service Experience, Which Assistant Director I & Ii, Retirement Plans Call Center | 1/1995 - 1/2009 |
Accomplishments
Highlights:
Keywords
