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Online Resumes with "call Volume"



Sales Manager - 10 Years of Experience - Near 77493

Summary Energetic Call Center Manager with strong time management skills who thrives in a fast-paced, dynamic environment. Customer Service Manager experienced with all facets of the hiring, training, coaching and development processes of Call Center Representatives. Managed A national leader in the creation and distribution of register tape advertisement. A professional sales leader and motivator who undertakes complex ass...

Tags for this Online Resume: Cold Calling, Call Center, Distribution, Outside Sales, Sales, Corporate Accounts, Accounts Receivable, Customer Relationship Management, Inside Sales, Lead Generation, Sales Manager

Project Manager - 15 Years of Experience - Near 30114

ACCOMPLISHMENTS * Managed large scale projects and programs $1M - $20M+ producing $35M+ annual cost savings * Recovered failed $9M Enterprise Cloud Contact Center (SaaS) project * Oversaw and monitored States $1.2B IT outsourced managed services contract managed outsourced service providers IBM/ATT, Capgemini (MSI) enforced service delivery SLA's and financial adherence * First-ever 1,200 seats, multi-site customer service ...

Tags for this Online Resume: Call Center, Disaster Recovery, Infrastructure, Customer Relationship Management, Management, ACD, Automatic Call Distribution, AVAYA, Continuity Management, Sungard

Human Resources Assistant - 7 Years of Experience - Near 10026

To apply my skills and experience within an agency that appreciate a person that believe in hard work and great attendance, will secure a rewarding and challenging position with the potential for growth and advancement. Professional Achievements TA Coordinator/Human Resource Management/Accounting Processed weekly payroll for staff. Conducted all background checks and drug screenings on candidates. Prepared all new hire pape...

Tags for this Online Resume: Accounting, Accounts Payable, Communication Skills, General Accounting, HR, Human Resources, Microsoft, Microsoft Office

Customer Service Manager

COVER LETTER: Dear Ms. West: I was excited to see your opening for a customer service rep, and I hope to be invited for an interview. My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flag...

Tags for this Online Resume: Applications, Billing, Complaints, Customer Relationship Management, Customer Service, Customer Service Rep, customer service skills, Database, Database Applications, Microsoft Excel

Customer Service Representative - 5 Years of Experience - Near 85035

Professional Summary : Qualified Sales Rep with 5 years fast paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 5 years retail experience in fast paced, team based environment. Metropcs located o...

Tags for this Online Resume: Administrative Tasks, Call Center, Cash Flow, Cash Flow Management, Communication Skills, Customer Service, International Sales, Inventory, Management, Microsoft Windows, customer service, call center, sales, sales associate, customer service representative

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Recruiter - 3 Years of Experience - Near 95030

Professional Summary -Customer service professional seeking a management role. Excellent reputation with customers as a competent, knowledgeable and helpful professional. Promptly & efficiently met the needs of clients on a daily basis via telephone, fax, email or in person. Call center representative versed in customer support in a high call volume environment. Superior computer skills and telephone etiquette. Motivated cu...

Tags for this Online Resume: Sales force , Administrative Tasks, Customer Service, Accounting, Community Development, Complaints, Inventory, Management, Marketing Management, Contract Negotiations, Forecast, Light Emitting Diode, Apple MacIntosh Operating System, Applications, Business Intelligence, SAP

Application Support - 18 Years of Experience - Near 75240

Profile: STI - CHDP: CERTIFIED HELPDESK PROFESSIONAL Qualifications include a diverse and strong background in Operating Systems, Windows Networking and POS. Background includes technical support, desk support and team management in industries focused towards Windows XP, Vista and Windows 7,8 and 10 - technical support, network design, network implementation and administration, programming, development and research, data mi...

Tags for this Online Resume: Hub, Routers, Software, Connectivity, Domain Name System, Microsoft Visual Basic for Applications, Microsoft Windows, POS, Services, Management

Programmer Analyst

To find a find a full time position where I can leverage my strong analytic nature, deep knowledge of systems development life cycles, creativity and synthesis with my ability to develop and maintain a strong understanding of the business or function for which applications are designed. Accomplishments * Redesigned the Broker portal to increase automated renewal distribution to 100% of the population instead of just 20 brok...

Tags for this Online Resume: Active Server Pages, Project Management, Project Manager, Scheduling, Support, Systems Analyst, Technical Support, Test, Test Plan, Web

Customer Service Representative - 2 Years of Experience - Near 77029

Summary Dedicated health care professional. Ability to work in a fast pace environment with an enthusiastic commitment to customer service. Lead by example and ensure the execution of all safety, customer service, department policies, and quality patient care. Call center Representative versed in customer support in high call volume environment and telephone etiquette Areas of Expertise * CustomeService Management * X-ray *...

Tags for this Online Resume: Customer Service, Health Care Industry, Housekeeping, Insurance, Benefits, Management, Medical, Nursing, Test, VITAL SIGNS

Customer Service Representative - 20 Years of Experience - Near 60181

PROFESSIONAL SUMMARY Qualified customer service representative with 17 years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. ACCOMPLISHMENTS Customer Relations Earned highest marks for customer satisfaction, company-wide. Inside Sal...

Tags for this Online Resume: Chicago , Villa park, lombard, Naperville , Oakbrook, Complaints, Management, Administrative Tasks, Call Center, Communication Skills