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Online Resumes with "call Volume"



Featured Profile

Spa Receptionist

Spa Receptionist capable of handling high call volumes and scheduling appointments for 15 or more spa staff while maintaining a clean, visually appealing day spa.  Experienced Spa Coordinator Background includes sales and customer service in day spas

Featured Profile

Corporate Controller, Director of Finance, Manager of Financial Analysis: MS Accounting, CPA

Looking for a position that will allow me to utilize my talents in both accounting and financial analysis/model buiding. Also help reduce costs through process improvement/automation as well as vendor negotiation. Would be working with both the Finance as well as operations, providing them with business intelligence to make decisions and create action plans.

Ideal Companies: Intuit, CA Technologies, Tyler Technologies, Cognos, Ericcson, Huawei Technology, Samsung, USA Mobility Inc., AT&T Mobility

Tags for this Online Resume: Budgeting, Forecasting, Revenue Recognition, Cost Containment, Banking Relations, Management, ERP Systems, Analytics, Microsoft Office Applications, Financial Reporting / GAAP, Controller, CFO, Essbase, Negotiation, GAAP

Featured Profile

Operations Officer with over 20 years experience diverse businesses

Accomplished, analytical and results-oriented Business Operations Executive with an outstanding record of applied experience and history of personal achievements. Instrumental in directing successful operations, sales and customer service processes—enforcing the seamless integration of best practices throughout all facets of organizations.

Ideal Companies: Call Centers, Insurance Companies, Network Marketing Companies, Logistics and Distribution Companies.

Tags for this Online Resume: Budgeting, Distribution, Inventory Management, Vendor Relations, Change Management, Ops Management, Team Leadership, Call Center, Customer Service, New Business Development, Process Improvement, Client Relations, Workforce Planning, Operations Officer, Director Client Services

Office Manager/Licensed Title Insurance Agent

I'm an Office Manager and Licensed Title Insurance Agent preparing and conducting real estate closings. I've been the manager of a small office of 5-15 employees depending on market needs. Hiring, training, employee relations, payroll, payroll taxes, overhead budgeting, responsible for numerous escrow accounts. Including all checks, deposits, incoming and outgoing wires, file ledgers, monthly reconciliations, trial balance...

Featured Profile

Lean Application Support

Strategy & Planning • Participate in strategic and operational governance processes of the business organization as a member of the senior management team. • Lead and communicate IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. • Lead p...

Ideal Companies: Insurance, Banks, Oil and Gas

Tags for this Online Resume: ITILv3, SEi-CMMi, Program Management, Delivery excellence, Project Management, QUality Assurance, Balance Score Card, Relationship management, Knowledge Management, Business Process Management, Lean ASM / ADM, Risk Analysis, Process Harmonization, Cost Benifit Analysis, Data Secuirty, Mobility, Creative Problem Solver, Trusted Executive Advisor, Creativity, Innovation, Out of Box Thinking, Multi National Business

Featured Profile

Inside Sales Manager/Channel Sales Manager/Project Manager

Ability to grow with a company and contribute to the success of their sales and business operations team. I am looking for the opportunity to lead and grow a team of exceptional individuals. The company should have open communications with employees, solid growth plans and be committed to investing capital and resources to become the best of breed.

Ideal Companies: Cisco Systems, NetApp, Cree, IBM, Red Hat, Citrix, NWN,

Tags for this Online Resume: Salesforce.com, Cisco, Inside Sales, Director of Sales, Contact Center Manager, Project Manager, Program Manager, Channel Sales, Channel Programs, Business Operations, Virtual Sales Management, Partner Programs, Distribution, Employee Hiring, Coaching, Networking

Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX

A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.

Tags for this Online Resume: Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center

EVP Business Development & Marketing / CMO

Collaborative and highly effective leader with a proven track record of increasing ROI for companies of all sizes. Excel at managing the entire business development cycle: from implementing effective marketing strategies for increased lead generation, to building efficient sales, support and account management processes for customer-facing teams across locations and disciplines. Extensive success in sales, business developm...

Tags for this Online Resume: business development, sales, marketing, technology

Featured Profile

Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments

Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.

Ideal Companies: Fortune 500 companies and large corporations

Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management

Customer Service Supervisor-20 years Experience-Baltimor

Customer Service Professional highly skilled in call center management, training, recruiting, service solutions, and innovative marketing concepts. I'm a Customer-Oriented Supervisor successful at troubleshooting and handling customer support issues in a timely manner. I'm energetic with great time management skill, which thrives in a fast-paced, dynamic environment. I'm dedicated to providing exceptional customer service...

Customer Service professional for over 12 years . Won awards for highest call volume to best customer service of the years awards at Trader Publishing and Curcuit City Services

A place where I can grow and learn a place where I can put my skills to use with a growing company

Ideal Companies: southern company, Time warner etc . open