Ability to grow with a company and contribute to the success of their sales and business operations team. I am looking for the opportunity to lead and grow a team of exceptional individuals. The company should have open communications with employees, solid growth plans and be committed to investing capital and resources to become the best of breed.

COMPANY	POSITION HELD	DATES WORKED
Cisco Systems: World Wide Distribution Strategy and Planning	Project Manager	11/2012 - 8/2013
Cisco Systems:Virtual Inside Sales Partner Advisor	Project Manager :Partner Advisor America's Theater Lead	10/2010 - 11/2012
Dimension Data North America	Inside Sales Manager	3/2008 - 4/2009
Business Supply	Director of Sales	6/2006 - 10/2007
Websourced	Interactive Marketing Manager	1/2005 - 3/2007
American Airlines	Passenger Service Agent/Inside Sales Manager	1/1991 - 1/2005

SCHOOL	MAJOR	YEAR	DEGREE
North Carolina State University	Business Management	1986	Bachelor Degree
North Carolina State University	Economics	1986	Bachelor Degree

Highlights:

Creating Dimension Data's inside sales team. Modifying Cisco's SFDC version to capture activities of inside sales team to allow management to analyze daily activities.

Companies I like:

Cisco Systems, NetApp, Cree, IBM, Red Hat, Citrix, NWN,

Team Building
Leadership
Saleforce.com
Inside Virtual Sales Management
Creating KPI's
Creating Inside Sales Teams/ Project Management
Process Management
Sales Operations
Business Operations

• Salesforce.com
• Cisco
• Inside Sales
• Director of Sales
• Contact Center Manager
• Project Manager
• Program Manager
• Channel Sales
• Channel Programs
• Business Operations
• Virtual Sales Management
• Partner Programs
• Distribution
• Employee Hiring
• Coaching
• Networking

I have experience creating inside sales channels from creating a project plan or BRD to securing stakeholders to finance the project. My responsibilities have included creating the backend structure of how to determine which customers/partners are covered by inside sales, how to measure success and compensation models. Also, I have experience leading inside/contact center teams including hiring, and coaching and counseling. I have worked with marketing to create brand awareness and creating marketing messages including outbound sales scripts.