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Online Resumes with "call Volume"
Call Center Manager - 10 years Experience - Kansas City
Accomplished logistics manager known for focusing on multiple projects while engaging employees to meet goals and aggressive deadlines. Passionate about creating processes, measurements and tools that drive efficiencies. Excels at implementing new ideas and enlisting the support of all team members. Ability to be agile in a rapid workplace change environment. Award winning reputation for excellence in quality control while ...
Tags for this Online Resume: Customer Service, Management, Teleconferencing, Adobe, Corporate Accounts, Microsoft, Project Management, Protocol, Quality, Quality Assurance
Owner
Accomplishments: * Business-savvy Marketing Manager with over seven years experience directing a marketing team towards increased revenues and success. * Owner with 10+ years trucking management experience in a small start-up business that grew to be very successful. (Lost it in Divorce)* Bookkeeper with extensive experience in legal collections and recovery, with a solid understanding of legal procedures and legislation. P...
Tags for this Online Resume: CFO, Complaints, Integrate, Inventory, Management, POS, Software, Audit, Benefits, CAT, restaurant manager, manager, luxury, resorts, resort, hospitality, Vacations, driver, transportation, cdl, class a, delivery, trucking, trucker, truck driver
Data Centre Manager - 20 Years of Experience - Near 12065
SUMMARY OF QUALIFICATIONS Accomplished Sr manager with over 30 years' experience in Information technology, project management, change management providing senior-level leadership to large top-notch teams in directing global operations processes, maintenance, and training programs. Poised and astute communicator with talent for engaging with cross-disciplinary teams and senior executive management, and forging vendor partne...
Tags for this Online Resume: Change Management, GE, Incident Response, Information Technology, Leadership, Management, Policies and Procedures, Support, Technical Support, Training
Department Manager - 20 Years of Experience - Near 55448
Professional Summary Customer-oriented technician, successful at troubleshooting and handling customer support issues in a timely manner. Quality control inspector with expertise, providing customer support in high call volume environments.
Tags for this Online Resume: customer service, Management, Pricing, Quality Control, Support, Troubleshooting, Call Center, minneapolis, Complaints, Retail, manufacturing, production, reliability, electrical engineer, call center, customer service representative
Adjustment clerk - 20 Years of Experience - Near 10467
PROFESSIONAL Summary Skillful and creative Sales/Marketing Representative in promoting the Tourism and Hospitality business to client and potential clients Core Qualifications * Bring over fourteen years of office/customer support experience working within high call-volume environments. * Analytic and detail oriented, able to identify and implement process improvements that increase accuracy, consistency, and efficiency. * ...
Tags for this Online Resume: Accounts Payable, Accounts Payable/Receivable, Administrative Assistant, Filing, Financial, Management, Planning, Advertising, Tourism, Front Office
Account Manager
Skills Summary: * Successful Advertising/Media Sales Account Executive * Great at building client relationships and rapport * Confident, and Exceptional Public Speaker * Created and Delivered Account Presentations * Attended Trade Shows and Events * Digital, Paid Search, PPC, and Display Experience. * Salesforce and Google Analytics Knowledge * High level Word, Excel and PowerPoint skills * Problem solving, research analysi...
Tags for this Online Resume: Budgeting, Advertising, AT&T, Sales, Email, Management, Account Manager, Google Analytics, Microsoft Excel, Microsoft PowerPoint
Customer Service Manager
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills
Manager - 13 Years of Experience - Near 33313
Major Accomplishments * Developed a scorecard within the department that allowed leadership to successfully develop, mentor and train front line employees to enhance the department's productivity and focus. * Assisted and facilitated meetings and trainings with all of the business services stake holders, to include tech ops, order entry teams, sales, construction and maintenance with the desire to improve business services ...
Tags for this Online Resume: Management, Support, Technical Support, Focus, Leadership, Microsoft, Microsoft PowerPoint, Sales, Sales Support, Metrics
Sales Manager - 17 Years of Experience - Near 30101
PROFESSIONAL SUMMARY Over 18 years of strong leadership experience within the sales arena, with concentration in merchant services, software, computer, S&P, enterprise sales, and retention of valued customers. A determined and diligent thought leader that values coaching and calibration as a way to motivate his organization to success. Moreover, a proven track record of reaching and outperforming yearly goals and objectives...
Ideal Companies: Google. Amazon, HP, as well as companies that are start up, or between 1, 000 and 10, 000 employees
Tags for this Online Resume: Management, Sales, Mba, Point Of Sale (Pos), Account Management, AVAYA, Business Acumen, Call Center, Change Management, CRM Management
Director - 15 Years of Experience - Near 91350
SUMMARY OF PROFESSIONAL EXPERTISE Expertise in project management, successful project implementation (100% success rate for meeting project implementation go live dates): Skilled at ensuring successful project implementation (s) by cohesively establishing project deliverables through ongoing communication of project goals, creating team synergy between key stakeholders, engaging applicable resources, and deploying effective...
Ideal Companies: Non-Profit Call Center, For profit healthcare
Tags for this Online Resume: Service, Teambuilding, Communication, Positive, Strategic, Relator, Visionary, Analytical, Leader, Studer Group Coach, Gallup Engagement Coach, Leadership Training Written Wrap-up, Lean Sigma Green Belt, Change Acceleration Process Certified, Motivator, Cerner Scheduling App, Epic Scheduling App, Ms Office, Entrepeneur
Customer Service Manager - 15 Years of Experience - Near 33314
To work directly with the management and general business operations of the company by supervising and managing the sales and customer service functions exercising discretion and independent judgment to help improve the performance of these critical personnel.
Ideal Companies: Walt Disney World
Tags for this Online Resume: Call Center, Integrate, Training, Advertising, Sales, Telemarketing, Best Practices, Business Development, Cold Calling, Customer Service, Conflict Resolution, Problem solving, Customer Service Management, Servant Leadership, Microsoft Office, CRM, KPI's, Project Management, Coaching, Development, Interviewing, Hiring
Sales Representative - 0 Years of Experience
* Collaborated to develop and write the organization's policies, procedures, and job descriptions, ensuring consistent processes across the company. * Coached and mentored the sales team, enabling them to produce $3.2MM in sales over a two-year period. * Implemented a CRM system allowing for accuracy in sales management and follow-up with customers resulting in better communication, resulting in 100% retention of client ac...
Tags for this Online Resume: Customer Accounts, Customer Relationship Management, Landscaping, Management, Pricing, Relationship Building, Retention, Sales, Sales Management, Services
