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Online Resumes with "Managed Call Center"
Manager-Deposit Operations/Call Center 20 years Experience-Medford
I'm a Deposit Operations Manager who has 25 years experience in Operations both in a branch, department. In addition I have also managed Call Centers.
Tags for this Online Resume: Medford, Deposit Operations, Call Center, Manager, Customer Service, motivator
Manager of Call Center Service & Operations
Detailed, interactive leader across multiple corporate functions motivating performance in sales, business development and coordination of service efforts supporting both website users, agents and key strategic corporate accounts. Extensive continuous improvement experience, development and implementation of effective productivity metric’s. Extensive experience in fast paced business environments requiring the ability to in...
Tags for this Online Resume: SAP, Strategic Accounts, Sales Management, Process Improvement , Motivated, Detail Oriented
Customer Service and Sales Manager - 28 years Experience - Greenville
I'm a sales manager and has a passion for customer service and helping people to develop and succeed. My experience includes 28 years in customer service and sales managing front line employees and supervisors. Expertise in call monitoring, conflict resolution, employee communications and managing call center metrics.
Facilities/Operations Manager
An effective Facilities/Project Manager with over 20 years experience in the public and private sector, including financial services, telecommunications, and non-profit. Areas of expertise include, project and facilities management, contract negotiation, data rooms, business continuity, and maintenance systems (including HVAC, UPS systems, and generators) and IT. Organized and flexible, with exceptional time management s...
Ideal Companies: banking, real estate, communiations
Tags for this Online Resume: facilities, operations, real estate, property, buildings
Team Manager and Call Center Manager
Goals: To use my multiple years of processing management to successfully run several teams of processors, all working together to minimize turn times, minimize or eliminate pricing errors through coordination of teams, increase pull through, and increase customer satisfaction. Incorporate compliance knowledge to reduce or eliminate errors that can affect the institution.
Tags for this Online Resume: Mortgage Manager, Call Center Manager
District Manager, Operations Manager, Locistics Manager, Division Manager
I am a self-motivated and versatile director with excellent management, keen communication, and proven sales skills. I have 12 years of comprehensive experience in customer satisfaction, driving revenue growth, profit margins, and client acquisition. Strategic planner, with a track record of increasing company efficiency, profitability, and operations by streamlining procedures, overall operations, increasing sales, while...
Ideal Companies: Extra Space, Nike, Cube Smart, US Bank, State Farm, Home Depot, Lowes, Starbucks, All State, Addidas, Zappos, Expedia
Tags for this Online Resume: Operations, Multi-Unit, District, Division, Development, Compliance
Operations Manager
Jennifer Bilodeau, a Reverse Logistics specialist, formerly supported the Department of the Defense in day to day management of both inbound (return) and outbound distribution of goods throughout the command. She was recognized for exemplary performance throughout the base relocation effort working with internal/external stakeholders managing multiple projects assessing tangible goods for movement to new facilities, acquir...
Tags for this Online Resume: Procurement, Inventory, Operations, Six Sigma, Logistics, Life Cycle, Vendor Management, Returns
Vice President
I am a Vice President level leader with Operations and Call Center Management expertise in a large complex healthcare organization. Experience in P&L management, project management, call center build-out, distribution center management and very employee and customer facing in all my roles.
Tags for this Online Resume: Denver, Colorado
Supervisor-over 25 years of experience
To supervise in records management, call center, help desk
Network Operation Manager/Trainer - 27 years - AT&T Telecommunications
Successful and energetic leader seeking a position that will utilize my several years of experience in telecommunications which includes training, technical support manager, circuit designs (engineering) and the managing of call centers.
Customer Service Manger for Large Teams and Operations - Fortune 50 Experience - Bilingual
Over 10 years management experience for Fortune 50 company. Proven success at developing both large customer facing teams and back end operations teams. Superior expertise in process improvement, analysis, and efficiency optimization. Demonstrated excellence Quality Improvement; NPS (Net Promoter Score); Customer Survey; BPM (Business Process Management); PMP (Project Management Professional); IVR & ACD Management; Call Cen...
Tags for this Online Resume: Tampa, Customer Service Manager, Operations, Project Management
Operations Manager call center environment 8yrs experience
Master Degreed Operations Manager with 20+ years of progressively responsible experience providing customer service: managing and developing service staffs of up to 100 service professionals. 18 years of experience in the business and customer services industry with Pitney Bowes Management Services and Konica Minolta Business Solutions, Inc. Strong experience and expertise in supervisory management of operations and staff d...
Tags for this Online Resume: operations manager, customer service manager, call center management, on-site management, staffing, employee development
