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Online Resumes with "Managed Call Center"
Support Manager - 12+ years Experience - Baltimore, MD
Highly accomplished operations manager with more than 10 years experience focused primarily in the financial industry. Experience in managing call centers and back office processing. Expert in analyzing existing operations and implementing strategies, processes and technologies to improve organizational performance. Delivered cost saving improvements in productivity and operating efficiency. Strong project management, hum...
Customer Service Supervisor
Tags for this Online Resume: Supervisor Manager Call Center Administrative Assistant
Featured Profile
Operations Officer with over 20 years experience diverse businesses
Accomplished, analytical and results-oriented Business Operations Executive with an outstanding record of applied experience and history of personal achievements. Instrumental in directing successful operations, sales and customer service processes—enforcing the seamless integration of best practices throughout all facets of organizations.
Ideal Companies: Call Centers, Insurance Companies, Network Marketing Companies, Logistics and Distribution Companies.
Tags for this Online Resume:
Budgeting, Distribution, Inventory Management, Vendor Relations, Change Management, Ops Management, Team Leadership, Call Center, Customer Service, New Business Development, Process Improvement, Client Relations, Workforce Planning, Operations Officer, Director Client Services
Call Center Management
Manage call centers
Featured Profile
Information Technology Executive
VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY
Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...
Ideal Companies: All
Tags for this Online Resume:
SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue
Experienced Manager, Writer and Editor with over 10 years experience in Internet, Social Media, Software and Hardware
Extensive technical and operational experience in staff, management and consulting roles. Industries/verticals include Internet (Social Media/Networking, Internet Service Providers), hardware (WiFi/3G/IP Camera) and software development (WiFi/3G/IP Camera, Insurance, Banking). Recognized as an effective and motivational team builder with a consistent track record of improving customer satisfaction, developing strong relatio...
Tags for this Online Resume:
Business Analysis, Requirements, Project Management, Knowledge Manager, SharePoint, SDLC
sales, sale manager, call center
Customer service/ Returns Manager/ Call center Manager
Client Relationship manager - Fortune 500 Experience - On-boarding
I'm a Experience professional with demonstrated accomplishments in relationship management, account management, systems and applications management, call center support, project management, and customer service.
Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX
A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.
Tags for this Online Resume:
Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center
Telecommunications/Call Center Infrastructure
I am a candidate seeking employment in Telecommunications Management, Telecommunications Project Management, Call Center Infrastructure Technologies, and General IT project management.
Operations Officer with over 20 years experience diverse businesses
Accomplished, analytical and results-oriented Business Operations Executive with an outstanding record of applied experience and history of personal achievements. Instrumental in directing successful operations, sales and customer service processes—enforcing the seamless integration of best practices throughout all facets of organizations.
Ideal Companies: Call Centers, Insurance Companies, Network Marketing Companies, Logistics and Distribution Companies.
Tags for this Online Resume: Budgeting, Distribution, Inventory Management, Vendor Relations, Change Management, Ops Management, Team Leadership, Call Center, Customer Service, New Business Development, Process Improvement, Client Relations, Workforce Planning, Operations Officer, Director Client Services
Information Technology Executive
VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...
Ideal Companies: All
Tags for this Online Resume: SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue
