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Online Resumes with "Managed Call Center"
The Ghandi of Human Performance Improvement
Innovative designer and implementation leader of solutions.
Ideal Companies: Accenture, Nike, Microsoft
Tags for this Online Resume: Senior Training Manager/Director
Customer Service Manager - 10 Years of Experience - Near 33610
Professional with extensive experience in managing call centers for banking and technology institutions both domestic and international. Accomplished as internal consultant in analyzing existing operations; by implementing new strategies, practices and technologies to improve productivity and efficiency.
Tags for this Online Resume: Driving the development of superior customer service and high performance. , Building a team that effectively supports client programs, products, and services. , Leading workflow distribution and floor management to ensure service levels are satisfied. , Hiring, training/developing, motivating, coaching, evaluating, and retaining qualified staff. , Maintaining service, average-handle time/first-call resolution data, and both client and associate satisfaction levels.
General Manager - 15 Years of Experience - Near 00927
Top Performing Lawyer and Creative Producer with over 15 years of experience. Proven Track record in managing law and insurance offices, as well as creating outstanding employee engagement programs. Committed to developing and fostering organizations through training and coaching. Looking for a company where I can impact the results, and the culture of the organization while continuing to grow in responsibilities and scope.
Ideal Companies: NBC, CBS, ABC, HBO, Metlife, Prudential, AIG, Capitol films, Universal Studios, Pixar, MGM
Tags for this Online Resume: Director, Operations, Management, creative, producer, insurance, law, spanish, Advertising, Leadership
IT and Network Management - 20 Years of Experience - Near 66204
Network Operations Manager, Call Center Supervisor, IT Project Management, Network Program Manager
Tags for this Online Resume: Performance Metrics, ITIL, MS office suite, Peoplesoft, Resource Assigment, Delegation, Problem solving sessions, Clarity
Business Analyst/Project Manager
Analytical accountable presence. Exceeds in organizational and personal relationships. Wish to apply skills to a high paced industry.
Ideal Companies: Mead, Lexis Nexis, Hughes, General Motors
Tags for this Online Resume: Business Analyst, Data Analyst, Project Management
- 20 Years of Experience - Near 91803
Government Liaison with expertise in developing relationships and the resolution of complex problems, working with top ranking city officials and other entities to ensure communication and cooperation among stakeholders leading to project success; strong background as Sales Support Manager ensuring outstanding customer service. Highlights: - Bilingual: read, write & speak English and Spanish. - Strong leadership in projec...
Tags for this Online Resume: Customer Service, External Affairs, Negotiator, Sales Support, Managed Call Center, Obtained City Permits, Bilingual, San Gabriel Valley
Manager - 13 Years of Experience - Near 37015
Accomplished management professional, recognized for creating and nurturing high performances in strenuous environments. Experienced in managing call centers, dealing with Fortune 500 clients, achieving high employee morale, and process improvement. Recognized for problem-solving abilities in highly strenuous situations.
Tags for this Online Resume: Project Manager, Project Coordinator, Customer Service, Leadership, Development, Nashville, Tennessee, Microsoft
Manager - 20 Years of Experience - Near 01545
Experienced and effective leader seeking a position in a company of growth. My experience includes team building, inventory management, internal audit compliance, and customer retention. Experienced working in a metrics, performance driven organization. My strengths include strong oral and written communication skills, ability to work independently and in a team environment.
Ideal Companies: Retail, Nonprofit, Distribution Centers
Tags for this Online Resume: Massachusetts, Microsoft Programs, Oracle, Customer Service, Osha Training, Human Resources, Hiring, Recruiting, Compliance, Infrastructure
Manager - 20 Years of Experience - Near 60608
I am a collection manager/ customer service manager with 20 years experiance managing call centers, law firms, 1st and third party creditors and agency
Tags for this Online Resume: Bad Debt, Civil Litigation, Financial, Financial Services, Insurance, Litigation, P&L, Services, Corrective Actions, ACD
VP Customer Services - Professional Services & Product Support
Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.
Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect
Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty
Customer Service Representative - 20 Years of Experience - Near 64130
Proactive customer service professional with extensive background in problem solving, personnel recruitment, payroll, accounts payable/receivable, management, and call center
Tags for this Online Resume: kansas city area, dallas, tx area, call center, customer service, technical support, office assistant, accounts payable/receivable
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
