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Online Resumes with "Managed Call Center"
Operations Manager-20 Years of Experience
Experienced with PLCs, changeovers, palletization, and assembly. * Directed the workflow and productivity in several departments: Shipping, Receiving, Dispatchers Packers, and Pickers. Worked closely with purchasing to ensure proper inventory levels. * Developed/implemented new policies and procedures that increased employee productivity by an average of 12%. Experienced in SQF preparations and audits. * Implemented correct...
Tags for this Online Resume: Operations Manager, transportation, Warehouse Manager, Inventory Control, Distribution, Coaching, Compliance, Inventory, Occupational Safety and Health Act, OSHA
Regional/Multi-Unit Manager - 4 Years of Experience - Near 98604
Experience Summary I have spent almost 20 years in Customer Service, With over 13 years of Operations Management, Call Center Management and Regional Service Management. Through my career I have played critical roles and have thrived in challenging environments. I have worked in several different industries from a small family startup company, running a five-state district to managing a 300-person call center. What I'm look...
Tags for this Online Resume: Coaching, Management, Training, Audit, Change Management, FACETS, Financial, Financial Statements, Forecasting, Human Resources
Operations Manager
Key Qualifications * Commitment Leadership Integrity * Global Services Director with 15+ years of management experience in multiple call center and operations settings. Skill Highlights * Senior Leadership, Communication, Client Relationship, Account Management, SaaS Support and Implementation, Project Management, Recruiting, Training and Development * P&L Management, Data Analysis, Metrics and Reporting, Call Center Leader...
Tags for this Online Resume: Training, Support, Call Center, Documentation, Management, Recruiting, Test, Training Documentation, Consulting, Account Management
Telecomm Specialist - 20 Years of Experience - Near 91762
Areas of Expertise * Staff Management * Call Center * VOIP Software * Customer Support Problem Solving * Remedy * Circuit Engineering * MS Office Suite Project Management * Wireless Telecommunications * Transport * Active Directory
Tags for this Online Resume: Software, T1, Voice Over Internet Protocol, Call Center, IDS, Management, Microsoft Office, Configure, Nortel, Spreadsheet
Manager
QUALIFICATIONS PROFILE Dedicated, forward-thinking professional with 20+ years of proven and verifiable experience in Account Management and Customer relations. Proven ability to develop and cultivate new business while carrying out the necessary initiatives to increase sales, improve customer service and retain staff. Consistently meets and exceeds all statistical requirements while establishing ongoing relationships and i...
Tags for this Online Resume: Call Center, Cisco, Complaints, Corrective Actions, Customer Service, Documentation, HR, Human Resources, Microsoft, Microsoft Office
Customer Service Manager
Tags for this Online Resume: Management, FACETS, Landscaping, Adc (Advance Data Comm), Apple, Business Management, Call Center, Customer Service, HR, Human Resources
Manager - 10 Years of Experience
SUMMARY OF QUALIFICATIONS: Successful customer service and process management professional with twenty years of progressively responsible leadership experience in variety of business and operational environments. Exceptional team building skills as an accountable, caring leader with integrity, tireless work ethic and outstanding organizational skills.
Tags for this Online Resume: Distribution, Strategic Vision, Customer Service, Dialysis, Health Insurance Portability And Accountability Act, Management, AVAYA, Call Center, Customer Relationship Management, Quality Assurance, management, manager, Operations, Contact Center
Customer Service & Sales Manager - 7 Years Experience - Monroe, CT
Summary Results-oriented leader experienced in account management, call center management, customer service relations and project management. Fosters strong relationships with other departments to deliver exceptional customer service and meet project deadlines on time and within budget. Experienced in motivating and developing talent and problem resolution within a complex call center, as well as small office environments t...
Tags for this Online Resume: Management, Account Manager, Customer Relationship Management, Data Management, Networking, Pbx, Call Center, Sales, Budgeting, Business Analysis
Insurance Sales Manager - 0 Years of Experience
Qualifications: Positive motivating team player Excellent interpersonal and leadership skill Strong work ethics Proficient in Health & Welfare compliance Over 20 years' experience in group benefits & client service Bilingual English/Spanish California Insurance License number OB02048 (Life, Accident & Health, Fire & Casualty)
Tags for this Online Resume: Benefits, Customer Service, HR, Human Resources, Insurance, Management, Bilingual, Compliance, employee benefits, benefits consultant, group benefits associate, group health benefits, customer service
Program Manager - 18 Years of Experience - Near 33615
SUMMARY: Over 14 years of senior level Program/Project Management with experience in IT, integration, infrastructure implementation project and program management. Direct and manage project development from beginning to end (E2E). Define project scope, goals and deliverables also project success criteria. Develop best practices and tools for project execution and management. Develop project plans and associated communicatio...
Tags for this Online Resume: Pricing, Management, Communications, Construction, Leadership, PMI, Project Management, Project Manager, Risk Assessment, Risk Management
Customer Service Manager - 15 Years of Experience
Tags for this Online Resume: HP, Management, Focus, Support, Technical Support, Call Center, Quality, Account Manager, Audit, AVAYA
Customer Service Manager
Tags for this Online Resume: Management, Planning, Strategic Planning, Software, Call Center, Customer Service, Transportation, EDI, Electronic Data Interchange, Start-ups
