Customer Service Manager Career Research and Resources

Fisher Scientific

Customer Service - Customer Service Manager - Fair Lawn, NJ

Directed all aspects of front end supply chain including Customer/Technical/Export Services with Order Entry, Planning, Inventory Management, Warehousing, and Label Production. Managed a staff of twenty five including three Managers and nine CSR’s in addition to the staff of thirteen listed below. • Established a customer centric service department to responsively address customer issues, provide technical support, and...

Avg. Salary: $105,000   ·    Company Rank: Not Available

Fisher Scientific

Customer Service - Customer Service Manager - Fair Lawn, NJ

Led the Planning, Inventory Management, Warehousing, and Label Production groups. Managed a staff of thirteen: five Planners, two Buyers, one Inventory Control Manager, one Warehouse Manager, three Printing Pressmen, and one Clerk. • Refined the Materials Requirements Planning (MRP) system and stocking strategies to obtain record service levels for the Chemicals division while not adversely impacting working capital o...

Avg. Salary: $105,000   ·    Company Rank: Not Available

CasChem, Inc.

Customer Service - Customer Service Manager - Bayonne, NJ

Managed Production and Sales Planning, Inventory Management, and Working Capital. • Managed inventory levels at all outside warehouses as well as the operations of outside suppliers, toll producers, and re-packagers to ensure product availability and appropriate stock and re-order levels. • Reduced Non-conformance inventory $1MM. • Improved service response time as measured by a 96% on-time shipment rate from a 65% rat...

Avg. Salary: $105,000   ·    Company Rank: Not Available

CasChem, Inc.

Customer Service - Customer Service Manager - Bayonne, NJ

Responsible for Customer Service, Samples, Production Planning, Inventory Control/Management, and Traffic/Logistics. Managed a staff of six including two Customer Service Representatives, a Production Planner, an Inventory Coordinator, a Traffic Manager, and one union Material Handler. Additional responsibilities included sales management of a $3M Biomedical account as Sales Representative as well as Business Manager and ...

Avg. Salary: $105,000   ·    Company Rank: Not Available

CasChem, Inc.

Customer Service - Customer Service Manager - Bayonne, NJ

Duties encompassed financial reporting, analysis, inventory, and budgets. Managed two salaried professionals.

Avg. Salary: $105,000   ·    Company Rank: Not Available

CasChem, Inc.

Customer Service - Customer Service Manager - Bayonne, NJ

Financial reporting, analysis, budgets, and special projects.

Avg. Salary: $105,000   ·    Company Rank: Not Available

The Regina Company

Customer Service - Customer Service Manager - Rahway, NJ

Financial reporting, analysis, forecasting, budgeting, and special projects.

Avg. Salary: $105,000   ·    Company Rank: Not Available

American Express

Customer Service - Customer Service Manager - SLC, UT

•Manages real-time issues and other floor management metrics. •Manages a team of exempt Business Analyst. •Participate in network decision making and manage relationships across all network sites. •Participate in strategic decision making, utilizing correlations between new initiatives and existing business as usual processes. •Provide detail analysis of business trends and purpose and implement solutions to improve se...

Avg. Salary: $57,500   ·    Company Rank: Not Available

GE Corporate Payment Services

Customer Service - Customer Service Manager - SLC, UT

Senior Implementation Manager •Successfully manage the implementation of new client programs within GE. Including Travel and Entertainment, Procurement Card programs, Fleet and Payroll programs. •In-depth knowledge of all computer systems to ensure flawless transition of card program to client’s financial system. •Initiate and lead meetings with all entities within GE to ensure successful implementation of new client pr...

Avg. Salary: $57,500   ·    Company Rank: Not Available

Ricoh Corp.

Customer Service - Customer Service Manager - Phila, PA

Avg. Salary: $67,500   ·    Company Rank: Not Available