Customer Service Manager Career Research and Resources

Harris Bank

Customer Service - Customer Service Manager - New Berlin, WI

• Managed the ATM/Cardbase operations area. Staff ranged from 1-4 people. • Directed the conversion of 35 ATM’s from Pulse network to Metavante network. • Centralized ATM and Cardbase related maintenance functions from 41 branch offices to corporate headquarters. • Convinced independent branch offices to adopt standard operating procedures for both ATM and cardbase functions. • Negotiated centralized vendor contracts for AT...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Associated Bank

Customer Service - Customer Service Manager - Hales Corners, WI

• • • Managed EFT, ATM/Debit Cardbase Operations • Oversaw daily ATM network balancing functions, adjustment processing, REG E dispute cases. • Conducted study to determine profitability of bank’s existing ATM fleet. Made recommendations to either improve ATM site profitability or remove unprofitable units. Savings of approximately $10,000 annually. • Worked with purchasing office to negotiate with ATM vendors for ATM repl...

Avg. Salary: $40,000   ·    Company Rank: Not Available

American Dreams

Customer Service - Customer Service Manager - Nashville, TN

Provide excellent customer service for my mortgage clients seeking to purchase their dream home. I compile all their personal information such as credit history, income, job history (past and present). When a complete profile has been established I present options for the client to achieve their goals. Sometimes credit counseling is in order for a future mortgage.

Avg. Salary: $45,000   ·    Company Rank: 2.0 out of 5

USA Mortgage

Customer Service - Customer Service Manager - Cleveland, TN

Buid a customer base for future mortgage business. Provide excellent customer service to all clients. Keep abreast of all changes in government and conventional mortgage products.

Avg. Salary: $45,000   ·    Company Rank: 2.0 out of 5

National Mortgage Depot

Customer Service - Customer Service Manager - Nashville, TN

Build a client base, provide excellent customer service and keep abreast of all product changes. I, also, processed all my loan files from application to closing.

Avg. Salary: $45,000   ·    Company Rank: 2.0 out of 5

Cumberland Mortgage

Customer Service - Customer Service Manager - Goodlettsville, TN

OFFICE CLOSED.

Avg. Salary: $45,000   ·    Company Rank: 4.0 out of 5

Mortgage Investor's Group

Customer Service - Customer Service Manager - Hendersonville, TN

New site selection, completely furnished the office, hired the office staff, managed the sales staff and originated mortgage loans.

Avg. Salary: $45,000   ·    Company Rank: 2.0 out of 5

AmSouth Bank

Customer Service - Customer Service Manager - Nashville, TN

Developed the local territory for mortgage clients, provided excellent customer service, kept up with the changing mortgage product environment, worked with three to seven bank branches providing their mortgage referal leads with the best possible chance of obtaining a mortgage. I sold bank cross-sale products to my clients such as checking and savings accounts, home equity lines of credit, etc.

Avg. Salary: $45,000   ·    Company Rank: 3.0 out of 5

SunTrust Bank

Customer Service - Customer Service Manager - Nashville, TN

Developed territory for mortgage business, provided excellent customer service, met sales goals, helped bank branch reach cross-sale goals.

Avg. Salary: $45,000   ·    Company Rank: 3.0 out of 5

First Union Bank

Customer Service - Customer Service Manager - Nashville, TN

Developed mortgage business in established territory, provided excellent client relations, maintained up to date knowledge of changing mortgage products, met cross-sale goals. MOVED OUT OF MIDDLE TENNESSEE AREA.

Avg. Salary: $45,000   ·    Company Rank: 4.0 out of 5