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Cas Chem, Inc. Work Values
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Daily Duties at Cas Chem, Inc.:
Responsible for Customer Service, Samples, Production Planning, Inventory Control/Management, and Traffic/Logistics. Managed a staff of six including two Customer Service Representatives, a Production Planner, an Inventory Coordinator, a Traffic Manager, and one union Material Handler. Additional responsibilities included sales management of a $3M Biomedical account as Sales Representative as well as Business Manager and Sales Representative for the Sulfidal product line. • Developed and implemented policies and procedures which achieved 100% improvement in Customer Service including order taking, expediting, and fulfillment. • Trained, developed, and managed a staff of seven: four Customer Service Representatives, two Material Handlers, and a Receptionist. • Doubled staff productivity without changing personnel while motivating and instilling teamwork. • Increased the documentation of customer complaints by threefold, 150%, and the resolution thereof for greater customer satisfaction. • Reduced the number of return authorizations generated by Customer Service errors by 50% and overall by 10%. • Received recognition from outside customers and management in accelerating quality customer service.
What they like about Cas Chem, Inc.:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Customer Service, Relationship Managment, Supply Chain, Customer Satisfaction, Materials Management, Inventory Management, Relationship Management
Information about Cas Chem, Inc.
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $105,000
These are some of the questions we asked our climbers about their experiences with Cas Chem, Inc.:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
