Customer Service Manager Career Research and Resources
Dell Financial Services
As the Director of Consumer Care, I managed both the Domestic and International Call Center Operations. I had sites in the following locations: Austin, TX, Bangalore, India, Hyderabad, India, and Manila, Philippines. In this role, I led 300+ employees focused on delivering exceptional service to Dell Financial Services customers around the globe.
Avg. Salary: $115,000 · Company Rank: Not Available
Intuit, Incorporated
As the Manager of Central Operations, I led the end to end operational processes focused on Sales and Marketing, On-boarding, Client Services, and Distribution.
Avg. Salary: $115,000 · Company Rank: Not Available
Bank of America, NA
As an Operations Manager in the Shared Services Division, I was responsible for the timely and accurate pay of 90,000 US Associates on a bi-weekly basis.
Avg. Salary: $115,000 · Company Rank: Not Available
Wells Fargo Bank
As an Operations Manager in Online Customer Service in the Concord, CA office, I managed the production and morale of 6 Supervisors and 80 service Agents.
Avg. Salary: $115,000 · Company Rank: Not Available
Household International
As a Customer Service Unit Manager, I was responsible for the production and morale of 15 Telephone Service Agents.
Avg. Salary: $115,000 · Company Rank: Not Available
Nemith Motors
Write-up customers vehilce for service needs; sell maintain and repairs needed Build customer retention; generated gross profits; kept customer service index at or above region; communicated with customers and technicians; kept upper management and dealer principal inform of what was going on in service department. motive co-workers in maintaining a postive work environment.
Avg. Salary: $50,000 · Company Rank: Not Available
Lia Hyundai
Handle all aspects of service department duties; hired personnel; kept service department technicians trained with Hyundai on a daily basis; trained service advisors on how to handle customers in a positive atmoshere; generated service department profits; kept dealer principal and comptroller inform on what was going on in a daily basis.
Avg. Salary: $50,000 · Company Rank: Not Available
AutoNation USA
Performed daily training on a one to one basis with Service Consultant; Parts department personnel; office staff to lot coordinators; Motive employees on a regular basis; Maintain service department gross profits; kept CSI above region;
Avg. Salary: $50,000 · Company Rank: Not Available
Saturn of West Broward
Sell Saturns for one year before that I worked i service department advising customers in service and warranty repairs.
Avg. Salary: $50,000 · Company Rank: Not Available
Palm Pontiac
Perform all duties in service department function greet and meet customers write-up for service needs; follow up with customers; maintain gross profit for dealership; maintain communications with technicians, customers and upper management and dealer principal.
Avg. Salary: $50,000 · Company Rank: Not Available
