Customer Service Manager Career Research and Resources
Saturn of North Miami
Perform daily Service department and part department duties; trained staff; maintain gross profit for both departments; generated customer retention; maintain CSI.
Avg. Salary: $50,000 · Company Rank: Not Available
Kendall Toyota
Performed Management duties; motive personnal; trained staff as needed; mantained one of the highest customer pay Toyota Dealership in its time; Had a record month of $250,000.00;
Avg. Salary: $50,000 · Company Rank: Not Available
Toyota of Hollywood
Perform service advisor duties sell maintenance needs and repairs on Toyota vehicles; maintain CSI; maintain gross profits; kept lines of communications open between technicians and customers; kept upper management up to dated on a daily basis.
Avg. Salary: $50,000 · Company Rank: Not Available
Palm Pontiac
Performed service advisor duties; write up customers; sell service needs in maintenance and warranty repairs; communicated with technicians and management on a daily basis.
Avg. Salary: $50,000 · Company Rank: Not Available
Atlantic Pontiac
Perform general maintenance repairs on Pontiac cars.
Avg. Salary: $50,000 · Company Rank: Not Available
GridPoint, Inc.
Managed complete day to day customer service operation and extensive product line support for start-up green Technology Company that empowers adoption of renewable energy sources, developed Smart Grid model utilizing renewable power integration, electric vehicle management, energy efficiency, load management, and battery storage and promotes environmental stewardship.
Avg. Salary: $90,000 · Company Rank: Not Available
TecSec, Inc.
Manage the customer support department of the company. Including product tracking, shipping, and end user license agreements.
Avg. Salary: $90,000 · Company Rank: Not Available
Best Software
Direct all daily operational challenges within a technical support team on behalf of a fixed asset accounting software company. Recruited and trained new staff, managed schedules, goals, and workflow issues; performed personnel evaluations to provide commendations and constructive feedback.
Avg. Salary: $90,000 · Company Rank: Not Available
Motorola
Developed and executed competitive business and market plans for an $80M handset accessory business. Ensured strategic alignment with the handset value proposition while maintaining balance in the portfolio. Developed roadmap and provided sell in support. • Developed a clear vision around handset accessories and restructured the portfolio to focus on higher value opportunities • Drove innovation in product roadmap focu...
Avg. Salary: $170,000 · Company Rank: Not Available
Motorola
Drove sales, self-sufficiency and consumer delight in worldwide on-line and call center operation spanning 27 countries and 50 languages. Leveraged contact center as a strategic listening post. Overachieved satisfaction goals while significantly reducing cost. • Generated approximately $5.3m revenue @ >30% margin through agent performance of cross-sell and up-sell (e-commerce) • Captured data representing voice of th...
Avg. Salary: $170,000 · Company Rank: Not Available
