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Online Resumes with "Ticketing Systems"
System Programmer and Business Analyst
To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.
Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare
Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment
Business Analyst - 20 Years of Experience - Near 75081
Professional Summary Broad product knowledge and strong customer service management experience with hands-on involvement in the telecommunications industry. Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training. Highly motivated enthusiastic customer orientated...
Tags for this Online Resume: Management, Switches, Engineering, Systems Analyst, T1, Documentation, Macro (Predefined Code), Project Management
Chief Operating Officer
Responsible for company operations on a daily basis.
Ideal Companies: SAIC, CSC, Wind River
Tags for this Online Resume: Business Management, Strategic Planning, Leadership, Product Development, Business Development, Product Management, Start-Ups, Entrepreneur, Advanced Technology
Senior IT Technology Management Professional - 9 Years of Experience - Near 53186
I have an exceptional record of success in the management of domestic and global IT operations, and special expertise in reducing costs and improving operational efficiency. I am experienced at overseeing technical support, project management, system implementation, compliance, telecom, and risk management functions, and I possess a strong background in the healthcare, banking, and retail sectors. I excel at managing multi-...
Ideal Companies: IT Governance, Strategic Planning, Budget & Cost Control, Innovation, Business Analysis, Process Redesign, Service Delivery, Solution Development, Technology Upgrades & Deployments, Ethical Hacking, LIS Systems, Customer Service, System Automation, Data Management, IT Security, Process Development, Infrastructure, Technical Skills: Windows, Windows Server, AIX, Control-M, ITSM, Service Now, MS Project, Visio, MS Exchange, Active Directory, Active Sync, Symantec Ghost, Anti Virus Systems, VMware, HL7, Databases, WSUS, PDAs, Smart Phones, Tablets, PCs, Laptops, Switches, Cabling, Wireless Networking, Routers, Servers, JGA, HTML
Tags for this Online Resume: Management, Documentation, Help Desk, Inventory, Procurement, Project Management, Desktop Computer, Disaster Recovery, IT Governance, Strategic Planning, Budget
Developer - 8 Years of Experience
Experienced with CMS Clustering & Load Balance with Fault Tolerance. * Responsible to Maintain and Migrate Universe & Reports on Dev, Test, Pre-Prod and Production. * Extensively worked with SAP support team directly for 3.1 product related issues. * Successfully Promoted the BI Content on the Production Go Live cut over timelines and overcome the challenges in supporting the end User queries. * Used import Wizard to migrat...
Tags for this Online Resume: Business Objects, Crystal Reports, Microsoft Windows, Oracle, Structured Query Language, Services, Universe, XI
Help Desk Specialist - 20 Years of Experience - Near 33064
in Corporate and Academic IT Environments providing support for executives and academic professionals. * Provided help desk support to executives and end users, by phone and remote desktop connection (RDP) & Cisco WebEx. Resolved level 2 & 3 service calls via Service Now help-desk Track IT ticketing system and Web Helpdesk. * Prepared procedural documentation in the use of corporate and academic technology to assist corpora...
Tags for this Online Resume: Active Directory, Help Desk, Information Technology, Lotus, Lotus Notes, Mcafee (Virus Control), Microsoft, Microsoft Active Directory
Operations Analyst
As an Operations Analyst with15 years experience in IT environments with many Fortune 500 companies. Performed duties by monitoring IBM Mainframe systems with IBM Tivoli Infrastructure job tracking, Mainframe systems alerts, and down jobs. Monitored AIX, AS/400 systems and HU-Unix systems functions, including job recovery using BMC and BRM with HP Open view ticketing system. Finally, also using Services Desk 6.0 ticket sys...
Tags for this Online Resume: HU/UNIX, AS/400, LINUX, LINUX, 390/MVS, 390/MVS, MS Family, Solaris, MS Family
IT Support Specialist - Denver, CO
PROFILE Highly experienced Systems Analyst and Help Desk Support Professional with a record of developing and supporting solutions incorporating a wide range of applications. Consistently recognized and tasked to improve operating systems using comprehensive Information Technology expertise, with CompTIA A+ certification, with a track record of increasing responsibility and notable success in the creation of information sys...
Ideal Companies: A medium or large company that provides a supportive and good environment to work in.
Tags for this Online Resume: help desk, computer, telephony, Denver, Technical Support, Windows, Windows, Microsoft, Documentation, Microsoft Windows 7, Spiceworks, Telephony
System Administrator - 13 Years of Experience - Near 76179
Summary In charge of the entire network infrastructure which consisted of 15+ servers ranging from Windows, UNIX, Linux, and Macintosh systems. Created, and maintained the backup/s routine including off-site backup procedure. Maintained the Exchange 2007 mail system within the National Office and UNIX mail systems for remote officer use across the United States. Maintained the web access (Exchange Outlook Web Access), and w...
Tags for this Online Resume: Documentation, Active Directory, Configure, Install, Microsoft, Microsoft Active Directory, Microsoft Windows, Software, Software Installation, Troubleshooting
Financial Analyst - 15 Years of Experience - Near 06606
Tags for this Online Resume: Manufacturing, Forecasting, Reporting Tools, Satellite, Training, Workforce Planning, Automation, Capacity Planning, Documentation, Financial, Process Improvement, Supply Chain Management, Team Building, Strategic Planning, Logistics
Help Desk Specialist - 7 Years of Experience - Near 25438
I enjoy assisting people with their technological problems, either as a Specialist or as a Lead. I would like to eventually move into a Network Administrator position.
Tags for this Online Resume: ticketing systems, XenServer, Information Technology, LMS, A , Network , Security , Apple Certified Professional 10.10, Help Desk, HTTPs, Information Technology, LMS
Quality Assurance Specialist - 17 Years of Experience - Near 10018
EXPERIENCE SUMMARY * Strong business knowledge of 12 years in Broker Dealer Industry involving US, European and Canadian Equities, Options, Fixed Income and Mutual Funds in Front Office - Order Management Systems, Middle Office - Trade Allocations & Ticketing systems and Back-office - Trade Settlement, Reporting & Clearing systems involving Fixed Income products using Pershing, MSRB and TRACE. * 14 years of Experience as QA...
Tags for this Online Resume: Order Entry, Automation, Quality, Quality Assurance, Test, Test Scripts, Connectivity, Equities, Order Entry, Automation, Quality, Quality Assurance, Test, Test Scripts, Connectivity, Equities
