Description
Experienced with CMS Clustering & Load Balance with Fault Tolerance. * Responsible to Maintain and Migrate Universe & Reports on Dev, Test, Pre-Prod and Production. * Extensively worked with SAP support team directly for 3.1 product related issues. * Successfully Promoted the BI Content on the Production Go Live cut over timelines and overcome the challenges in supporting the end User queries. * Used import Wizard to migrate reports, folders, users, groups, universes from different environments. * Scheduled and published the business objects reports based on the user requirements. * Supported hundreds of customers with Service Manager ticketing system. * Involved in Business user meeting in fixing and explaining the reports for its errors and fixes. * Performed Unit Testing, Integration Testing, and User Acceptance Testing (UAT), to validate reports, and played an active role in product rollouts. Environment: Business Objects XIR 3.1 SP4, SAP Data Services XI 3.1, CMC, CCM, Universe Designer, IDT, Infoview, Desktop Intelligence, Web Intelligence, UMT, Life Cycle Manager, Import Wizard, Publishing wizard, Report Conversion Tool, Query Builder, Service Manager, MS SQL server 2008/2005, Oracle 11g/10g, Informix 3.70, MySQL, IBM DB2, Teradata Toad, Teradata SQL Assistant, LDAP, Siteminder, UC4, Live Office, QaaWs, WebFarm/CSS, Crystal reports 2010/08, Xcelsius 2008 Windows 2008/2005 server, and Windows XP.
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