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Online Resumes with "Ticketing Systems"
Help Desk Specialist - 16 Years of Experience - Near 95630
Familiarity with workflow and with ticketing systems * Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Technical owner responsible for end-to-end problem ownership, resolution and communication with employees. May provide on-site training to users. Lead Information Technology, Aspetar
Tags for this Online Resume: Clubs, Infrastructure, Sports, Training, Install, Management, Software, Software Installation, Email, Purchasing, it jobs
Webmaster - 20 Years of Experience - Near 20001
TCFE legacy content management system (DSF) and a second content management system (Vignette/Open Text) to the District's permanent unified content management system (Drupal 7) * Member of the Web production team at OCTO who helped the DC Gov win a national award recognizing excellence in government and municipal websites "Best of the Web 2013" Runner Up, and "Best of the Web 2015" Winner * Collaborate with OCTO BA's and Ag...
Tags for this Online Resume: Banking Industry, Management, Training, Configure, Documentation, Integrate, Quality Assurance, Security
Help Desk Manager
As a management professional with 20 years of progressive experience in Information Technology, security, operations, program management, and quality assurance, I have become highly adept at leading teams, achieving objectives, and improving processes. I am accustomed to mastering complex systems, adhering to high standards, maintaining a high level of proficiency, performing under pressure and decisively creating solution...
Tags for this Online Resume: CompTIA Security+, CompTIA Network+, Remedy Ticket System, National Security, Security, Management
Network Engineer - 19 Years of Experience - Near 20601
Duties, duties include but not limited to: * Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICMand UCCE/UC integration. * Experience with Call Manager Unity and Unity Connection, Cisco Emergency Responder. * Understand the Cisco Unified Contact Center product portfolio and platform architecture * Configure Cisco ...
Tags for this Online Resume: HP, Networking, Novell, Novell Netware, software, Citrix, VMWare, Design system, Xen-desktop, Xen-Apps, EIGRP, BGP, OSPF, RIP
Program/Project Manager - 20 Years of Experience - Near 66062
Summary * 20+ years of applicable experience (Project Management, Network Management, Implementation Engineering) managing IT Infrastructure build out, Network Refresh and Software Development Projects (SDLC), using Agile, Scrum and RAD project teams providing direction and leadership. * Project Management experience, managing custom software development projects. (Java, C, C+, SQL and Oracle based Applications). * Experien...
Tags for this Online Resume: Routers, Infrastructure, Management, Oracle, SDLC, Software, Software Development, Voice, Wireless, AVAYA
Application Support - 17 Years of Experience - Near 75060
Experience Summary IT Desktop Support Technician: Seasoned Desktop Support / Break-Fix computer service technician with over 17 years of computer systems support in the Dallas County environment. Strong customer relations skills. Level 1 Help Desk Representative: Eight months at CompuCom providing "after hours" telephone support resolving customers' computer problems. Responsibilities and Skills: * Provided on-site support ...
Tags for this Online Resume: Computer Field, Disk Drives, Mainframe Computer, Tape Drives, Support, Dell, Desk Top Support, Desktop Computer, HP, Operating Systems
Project Manager - 20 Years of Experience - Near 34984
Accomplishments * Project manager of a mixed team that migrated 500 users in 6 locations from a mixed network to a Windows domain running active directory including the roll out of new PC's. * Primary project resource for 200 store frame relay rollout. * Responsible for the complete start-up of Turnpike's IT department PMO * Researched current failover method, suggested and project managed solution which saved company $45,0...
Tags for this Online Resume: Management, Routers, SDLC, Voice, Disaster Recovery, Procurement, sheets, Application Installation, Cabling, CAT
System Administrator - 3 Years of Experience - Los Angeles
Summary of Qualifications: * Expertise in Installation, Configuration, Trouble-Shooting and Maintenance of Red Hat Enterprise Linux, CentOS in physical and virtual Linux servers. * Proficient in Windows, Linux, Solaris, AIX Operating Systems. * Experience with cloud hosted, IaaS environments like: AWS. * Experience in implementation and installation of hardware and software components. Experienced with Apache web server and...
Tags for this Online Resume: Acquisitions, Apache Web Server, Applications, Configure, Email, Firewall, Install, Linux, Networking, Operating Systems, software, linux, agile
Graphic Design - 4 Years of Experience - Near 20857
SUMMARY Technical support analyst who provides high-level support on a variety of business related software and hardware. I support both Classified and Unclassified enclaves. All enclaves are supported via hands-on support and through phone support as required. I am responsible for hardware/software installations, system configurations, system imaging and system updates. / SCI Security Clearance with SB Polygraph HARDWARE/S...
Tags for this Online Resume: Help Desk, Help Desk Support, Support, Apple, Triage, Management, Account Management, Adobe, Wireless, Billing, Blackberry, Call Center, Connectivity, print
Manager - 20 Years of Experience - Near 01752
Accomplishments IT Technical Operations Management * Streamlined implementation of group policies for management / security initiatives by using Quest tool for account / group transition while leading active directory restructure project: removal of child domains * Simplified Microsoft Office license management and brought all users up to latest versions by managing Office 365 rollout to worldwide organization. Created trai...
Tags for this Online Resume: Unix, Microsoft, Microsoft Sharepoint, SharePoint, Sharepoint Technologies, Web, Management, SOX, Video, Audit, sql, linux, it jobs
Manager - 7 Years of Experience - Near 22193
Qualifications: * Served 8 years in the US Army as an IT Technician and received an honorable discharge Experienced with DRA and Active Directory Experienced with SCCM and OSD deployment and data Restoration Experienced with SCCM Service Manager ticketing system Experienced with Altiris ticketing application Experienced with Remedy ticketing application web based and client based. Experienced with Track it ticketing applica...
Tags for this Online Resume: Configure, Install, Connectivity, Desktop Computer, Local Area Network, Help Desk, Information Technology, Laptop Computer, Network Services, Networking
Executive Director - 20 Years of Experience - Near 32826
QUALIFICATIONS: An energetic, analytical, results oriented professional with more than 20 years of Customer Service & Call Center experience encompassing: Organizational Development Customer Relations/Service Client Relations Leadership Planning Project Management Avaya Call Center Systems Basic Sales Force 20+years of Call Center exp. Advance Ticketing System Knowledge Staff Development
Tags for this Online Resume: Customer Service, Human Resources, Payroll, Scheduling, AVAYA, Call Center, Sales, Management, Print Operations, Project Management, sales, manager, management
