CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Ticketing Systems"

Network Engineer - 9 Years of Experience - Near 33411

QUALIFICATIONS Client Services Focused Planning & Organization System Coordination Communications Liaison Training & Supervision Implement Strategic Solutions Data & Network Security Design & Development Budget & Cost Effectiveness * Redesigned and upgraded 19 locations from Carrier level copper T-1's to Fiber MPLS for the Data/VOIP network with a $492,000 yearly savings Redesigned the company redundant Carrier circuits for...

Tags for this Online Resume: Voice, Microsoft Windows, Services, Wireless, ACD, AT&T, Automatic Call Distribution, Information Technology, Install, Internet, it jobs

Application Support

SUMMARY OF QUALIFICATIONS * More than 20 years experience in IT with expertise testing and deploying software, packages, content, system verification, maintaining and implementing test methods and processes for the deployment and verification of software in a (LAN / WAN) TEST and PRODUCTION environment * Specialized in Hardware and Software Integration, Configuration Management, Testing, Troubleshooting and Release Document...

Tags for this Online Resume: MS Server 2012 R2, Imaging and Virtualization, Configuration Management, Security Updates n Patches, SQL Enterprise Manager, HP Quality Center, SQL Database Management, Microsoft Windows 10, Exchange ans Outlook config, Documentation, SCCM and Packaging, Testing Cycle SCRUM

Computer Programmer - 10 Years of Experience - Near 50203

Product/Project design, development & deployment, planning & execution and to be a part of a team that dynamically works towards the new prospects and mining existing key products. Professional Preface * 10 + years of experience * Results-focused and motivated professional with experience in all stages of Software Development Life cycle with Organizations of repute. Well-honed expertise in lead generation that was successfu...

Tags for this Online Resume: Consulting, ADO.NET, AJAX, Application Development, Applications, C Programming Language, C#.NET, C++ Programming Language, Code Review, Coding

Project Manager - 15 Years of Experience - Near 30114

ACCOMPLISHMENTS * Managed large scale projects and programs $1M - $20M+ producing $35M+ annual cost savings * Recovered failed $9M Enterprise Cloud Contact Center (SaaS) project * Oversaw and monitored States $1.2B IT outsourced managed services contract managed outsourced service providers IBM/ATT, Capgemini (MSI) enforced service delivery SLA's and financial adherence * First-ever 1,200 seats, multi-site customer service ...

Tags for this Online Resume: Call Center, Disaster Recovery, Infrastructure, Customer Relationship Management, Management, ACD, Automatic Call Distribution, AVAYA, Continuity Management, Sungard

Application Support - 9 Years of Experience - Near 30622

I am an EMR/EHR subject matter expert with a clinical background seeking a permanent or contractual position that will support my existing experience in EMR implementation, training, or application support. Systems/Skills: GE Centricity 9.5, 9.8 Centricity Practice Solutions 10, 11 & 12 Cerner Power Chart, Cerner Firstnet, Epic, CW V10, HL7, SQL, Document Management, Docutrak, Form Editor and Visual Form Editor (VFE) Text F...

Tags for this Online Resume: Systems Analyst, Insurance, Back Office, Front Office, sheets, Troubleshooting, Documentation, Filing, Microsoft Access, Patient Access

Network Administrator - 7 Years of Experience - Near 08859

SUMMARY: * Results-driven IT Networking professional with 18 years of broad based Systems Administration experience managing information systems. * Proven record developing solutions that improve efficiency of IT and business operations. * Innovative leader and strong team builder, able to manage and motivate staff to consistently achieve business and technical objectives. * Architect MPLS virtual private network between co...

Tags for this Online Resume: Disaster Recovery, GPO, Information Technology, Install, IT Manager, Networking, it jobs, Windows Administrator, Network Administrator, Active Directory, Citrix, VmWare

Software Engineer - 6 Years of Experience - Near 53783

Professional Summary: Around 7 years of experience in DevOps, AWS, Cloud, Build and Release administration including broad work towards code arrangement, bundling, building, troubleshooting, automating, Configuration Management, Continuous Integration, Continuous Deployment, Release Management and Cloud Implementations tuning and deploying code over multiple environments, also familiar with Data Centres, Elastic IP's and ma...

Tags for this Online Resume: Security, Servers, Services, Shell Script, Shell Scripting, Software, Software Configuration Management, Software Development, Spring, Structured Query Language

Manager - 3 Years of Experience - Near 78748

SUMMARY OF QUALIFICATIONS * More than 15 years' experience in the computer industry Ability to explain technical issues clearly to non-technical colleagues Customer Service & hands on technical support Windows 9x, NT, 2000, XP, Vista, Win7, 8, 10 software installing Able to handle complex situation with confidence PC repair, upgrades, architecture, assembly & maintenance Implement Net Protocols/Services Able and willing to ...

Tags for this Online Resume: Software, Troubleshooting, Desktop Computer, Disk Drives, HP, IBM, Install, Microsoft Outlook, Microsoft Word, Routers

Application Support - 15 Years of Experience - Near 32656

PROFESSIONAL SUMMARY * Over 15 yrs experience in Customer Support/Service. * Over 15yrs experience assisting via telephone, email, or ticketing system. * Over 15 yrs experience with prioritizing and coordinating work. * Over 15 yrs experience documenting and creating "Job Aides", (to be used by Administrators and/or Standard Users). * Over 15 yrs experience creating or assisting in the creation of reports to be used to obta...

Tags for this Online Resume: Email, Citrix, Microsoft Outlook, Virtual Private Network, Insurance, Help Desk, Documentation, Operating Systems, Configure, Network Configuration, it jobs, software, Analyst

Manager - 18 Years of Experience - Near 33572

Career Highlights * Instrumental in being awarded a software grant and creating an Assistive Technology Library available to parents and teachers. * Researched, negotiated and implemented a Corporate-Wide Help Desk ticketing system * Proposed a Corporate-Wide printing contract to save $45,000 annually. * Proposed a Project to implement a Knowledge Base into our current ticketing system ACCOMPLISHMENTS * Managed numerous pro...

Tags for this Online Resume: Support, Technical Support, Email, Help Desk, Documentation, Nortel, TIP, Disaster Recovery, Information Technology, Inventory, ITIL, Six Sigma

Help Desk Specialist - 5 Years of Experience - Near 92101

Summary: Experienced problem solving, troubleshooting Support Technician with abilities working with multiple platforms (Mac, Windows, Android, IOS) using ticket systems, to resolve network, applications related issues. 5 years experience providing tech support handling Tier I, II support issues, documentation of troubleshooting steps to assist user later with FAQ for quick application support.

Tags for this Online Resume: Applications, Desktop Computer, Active Directory, Call Center, Desk Top Support, Microsoft Active Directory, Satellite, Android, Apple, Apple MacIntosh

Team Leader - 10 Years of Experience - Near 95035

Summary * Experience in Enterprise Hadoop DataLake (Onboarding Access Management, Resource Allocation, DataLake - sqooping of data, scheduling jobs, resolving issues with tables (mismatch issues) and supporting the adaptability of tools with Hadoop DataLake). * 2+ years of experience using tools like Sqoop import/export, Hive, Hue and datalake ingestion tool - "http://www.infoworks.io/" INFOWORKS * Have a total of 8+ years ...

Tags for this Online Resume: Structured Query Language, Management, Microsoft SQL Server, Microsoft Visual Studio, Its, Portal Server, Services, SharePoint, Sharepoint Portal Server, Sharepoint Technologies, software