Description
Summary * Experience in Enterprise Hadoop DataLake (Onboarding Access Management, Resource Allocation, DataLake - sqooping of data, scheduling jobs, resolving issues with tables (mismatch issues) and supporting the adaptability of tools with Hadoop DataLake). * 2+ years of experience using tools like Sqoop import/export, Hive, Hue and datalake ingestion tool - "http://www.infoworks.io/" INFOWORKS * Have a total of 8+ years of experience in Application Maintenance, development and Information Management support (MCP IM/IT Support). * Has worked across all stages of Development/Support such as Requirement Analysis, Design, Development, Testing, Release & Implementation, Post implementation support, User training, transitioning, Knowledge Management etc. * Have excellent written and verbal communication skills. * Understand business process management and business requirements of the customers and translate them to specific software requirements. * Expert in business process engineering and software development life cycle. * IT Service Management (ITSM) based on ITIL best practices. * ITIL V3 Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. * ITIL V2 Service Delivery and Service Support areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management Incident, Problem, Change, Release, Configuration Management and Service Desk * Organizational Maturity and Transformation * Experience on "BMC remedy" 7.1/7.6/8.0 tool with implementation of Incident Management, Change Management & Release Management processes. Rich experience on "Archer GRC" tool with its implementation in multiple Business Units * Manage, monitor and motivate the cross functional team assigned to the project. * Strong interpersonal skills and recognized project Analysis skills * Exposure to "Information Risk Management (IRM)" and keeping its compliance status evergreen for the applications supported. The common activities are listed below:- * Gather the 'Confidentiality-Integrity - Availability (CIA)' ratings for the applications and review them annually with help of Information Steward * Follow the annual 'Database Compliance' Process activities * "Disaster Recovery Plan" & "Service Level Agreement" activities * Expertise in Project Management * Exposure to clients from various countries of Asia Pacific region, United States and United Kingdom * Experience with test plan, test case creation and tools like QC. * Flexible and versatile to adapt to any new environment and work under pressure * Zeal to learn new technologies, undertake challenging tasks Experience Summary * Experience in Hadoop Technologies with MapR distribution. Very good experience in sqoop, Hive and resolving DataLake issues. * Had experience working in technologies like JAVA, ASP.NET, VB.NET, SqlServer2000 and Oracle with Toad * Experience using Linux and bash. * Proficient in tools like Document/Content Management System (Coreworx), Mark up tool (Brava), Business Process Management (Skelta) and PROARC * Proficiency in ticketing systems like BMC Remedy 7.0 and 7.6, sales force and CRM ticketing system * Involved in Governance related Activities, Change Management Process, and Incident Management Process. * Handled project meetings for requirement gathering, analyzing the open tickets and preparing a metrics * Trained in Microsoft Office Share Point Services from Microsoft and Crystal Report tool * Interact with the product vendor for the issues found with the application and for major enhancement requests * Perform web server outages * Co-ordinate patch upgrades, bug fixes and new releases for the application within stipulated timelines * Performing Team Lead Activities and Coordination with the team members and defining time estimations for deliverables of change requests, patches and upgrades to the application * Proficient in writing test cases, preparing test plan and tools like QC. * Exposure to "Information Risk Management (IRM)" and keeping its compliance status evergreen for the applications supported. The common activities are listed below:- * Gather the 'Confidentiality-Integrity - Availability (CIA)' ratings for the applications and review them annually with help of Information Steward * Follow the annual 'Database Compliance' Process activities * "Disaster Recovery Plan" & "Service Level Agreement" activities * Good understanding of the PMLC (Project Management Life Cycle) & PDLC (Project Development Life Cycle), CMMI Quality Processes & Estimation techniques * Defined technical requirements, modeled business processes while applying structured and object-oriented analytical techniques. Prepared project charter and plans etc. Developed reports using graphs to showcase project health to higher management * Actively involved in the 'Organizational Performance Management (OPM)' initiative which analyzed those business unit process improvements/Value adds which can be implemented across various clients and delivery models, supported by the organization * Well versed in communicating with business users in non-technical terms explaining the solution and understanding their requirements. Excellent Interpersonal, oral & written communication skills Hadoop Enterprise DataLake - Cisco (Feb 2016 - Till date)
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