SUMMARY OF QUALIFICATIONS * More than 20 years experience in IT with expertise testing and deploying software, packages, content, system verification, maintaining and implementing test methods and processes for the deployment and verification of software in a (LAN / WAN) TEST and PRODUCTION environment * Specialized in Hardware and Software Integration, Configuration Management, Testing, Troubleshooting and Release Documentation. * Project Coordination/Management skills in gathering and analyzing requirements, troubleshooting problems in-person and using Remote Desktop (MSTSC) and other Windows Applications (ex. REGEDIT) for Enterprise Network Support. * Experience using WSUS and SCCM for Windows Updates deployments on Server 2012, Windows 7/8/10 workstations. Using Citrix Xencenter, Xenserver and Xendesktop, Hypervisors, SQL Enterprise Manager, Windows Deployment Manager (PXE), HP Quality Center (test cases and reporting) BMC Magic Ticketing system, PVCS (source code) Version Control System and Flexara Managesoft. * Excellent organizational, planning, communication, time management and customer service skills (Helpdesk). Able to work under pressure with time critical tasks and little advanced notice. * Able to write and follow technical documentation (hardware and software release and work-flow documents). Proficient using and supporting Microsoft Suite (Word, Excel, Access, Powerpoint) * U.S. Army Veteran.

Highlights:

• MS Server 2012 R2
• Imaging and Virtualization
• Configuration Management
• Security Updates n Patches
• SQL Enterprise Manager
• HP Quality Center
• SQL Database Management
• Microsoft Windows 10
• Exchange ans Outlook config
• Documentation
• SCCM and Packaging
• Testing Cycle SCRUM