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Online Resumes with "Ticketing Systems"



Database Administrator - 8 Years of Experience - Near 22192

Experienced with Business Intelligence in MS SQL Server 2005/2008/2012 in SQL Server Reporting Services and SQL Server Integration Services. * Expert in Database Design activities including Data Files and File group organization, Capacity Planning, Data partitioning and Data Normalization. * Experience in capacity planning, performance tuning, and disaster recovery and troubleshot performance issues. * Extensive experience ...

Tags for this Online Resume: Database, Microsoft SQL Server, Dba (Database Admin), Structured Query Language, Business Contingency Planning, Data Modeling, Disaster Recovery, Engineering, Modeling Experience, Monitoring, sql

Network Administrator - 15 Years of Experience - Near 31206

Professional Summary Highly experienced Network Security Manager and Information Technology Specialist with an Clearance. Committed to maintaining cutting edge technical skills and staying up-to-date with industry knowledge. Skilled at monitoring, tracking, auditing, and evaluating global IT infrastructure incidents to include implementing troubleshooting techniques with no supervision. Strong leadership skill consists of: ...

Tags for this Online Resume: Networking, Security, BMC PATROL, Active Directory, Audit, Cisco, Cisco Router, Cisco Routers, Corel Wordperfect, Evaluate, sql, software, c++, javascript, linux, it jobs, html, java

System Administrator - 14 Years of Experience - Near 11226

Managed all Change Requests for CPM (Capital Management Group) (McGraw-Hill Companies) 1221 6th Avenue, New York. * Dispatched tickets, monitored tickets queue, and managed SLAs using Remedy ticketing system. * Created new user accounts using Novell Admin. * Imaged and configured laptops for new users with VPN access. * Assisted with reimaging and deploying of laptops for remote users in London and Hong Kong. * Managed Roll...

Tags for this Online Resume: Connectivity, Microsoft Windows, Desktop Computer, Active Directory, Cisco, Email, Microsoft Active Directory, Windows 7, Cabling, Desk Top Support

System Engineer - 19 Years of Experience - Near 07801

Areas of Expertise * IT Management Configuration and Troubleshooting Network Administration Customer / Client and vendor Relations Staff Technical Training Interpersonal Relations & Team Leadership Manager Managed a team of 3 engineers. Technical lead for creating a complex and complete cloud infrastructure to host our core products. Infrastructure is a 2012 Microsoft platform consisting on both backend and front facing (DM...

Tags for this Online Resume: Active Directory, Microsoft Active Directory, Security, Inventory, Microsoft, Structured Query Language, Distribution, Microsoft Windows, Citrix, Reliability, Systems

Help Desk Specialist - 19 Years of Experience - Near 89166

Summary of Job Experiences * Experience providing high quality customer desktop support for desktop applications and devices. This includes fast response rates and accurate and thorough resolutions to desktop and related IT issues. * Experience with working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets). * Data administration, retention and recovery experience...

Tags for this Online Resume: AVAYA, Desktop Computer, Disaster Recovery, Infrastructure, Vista, ZenDesk, Apple, Blackberry, Call Center, Cellular

Network Administrator - 20 Years of Experience - Near 07825

Areas of Expertise Data Center Management including Remote Access and Power Management Systems VMWare, Nutanix Juniper SSL VPN, InfoBlox DHCP/DNS, Cisco VPN, Cisco Scansafe, Bluecoat Caching Appliances Remedy Ticket Systems Cisco Unified Communications Manager, Unified Contact Center Express Microsoft Office Suite - proficient in Excel, Visio, PowerPoint and Access. Strong Communication, Experience Managing tight deadlines,...

Tags for this Online Resume: Infrastructure, Management, Quality, Quality Assurance, Quality Control, Real Estate, Support, Team Lead, Technical Support, Install

Network Administrator - 18 Years of Experience - Near 30044

Qualifications Profile Seasoned, highly analytical, and multifaceted professional, with 18 years of experience in network analysis and management. Armed with expertise in system utilization, software development, and continuous process improvement. Expert in hardware and software testing, configuration, and troubleshooting, combined with adeptness in formulating cutting-edge solutions to address issues. Equipped with strong...

Tags for this Online Resume: Cisco, Connectivity, Ds3, Email, Firewall, Lightweight Directory Access Protocol, Local Area Network, Microsoft Windows, Microsoft Windows 2000, Networking, it jobs, html, software, Network Analyst

Field Technician - 8 Years of Experience - Near 20613

Summary Fifteen years of experience as a telecommunications professional with a top level security clearance. Extensive experience in installation of VOIP phones, call pilot systems, secure telephone systems, management and operations of electronic ticketing system supporting all telecommunication requests by end users.

Tags for this Online Resume: Connectivity, Project Management, Project Manager, Request for Proposal, Request for Proposals, Solicitations, ANSI, Ansi (Am Natl Stds Inst), Ethernet, telecommunications, supervisior, Security +

Software Engineer - 5 Years of Experience - Near 33617

Career Highlights * Responsible for designing and implementing end to end iOS, and hybrid mobile application development from requirement gathering to rolling out applications to production for Enterprise, Retail, & JIO application. Successfully rolled out iPhone applications on app store. * Knowledge and experience in MVC (Model View Controller) design architecture * Good Knowledge of OOPS and SDLC (Software Development Li...

Tags for this Online Resume: Services, Application Development, Retail, SAP, Society for Worldwide Interbank Financial Telecommunication, Swift, Gateway, Management, Xcode, Apple

System Administrator - 19 Years of Experience - Near 91101

System Admin/Sr Support, I have over 10yrs of Administrative skills. System Admin Robert Half Luxury Optical (200 users) Feb 2017 - June 2017 * Support, Office, 10,13,16, Office 365, Cloud Applications, Sharepoint * OneDrive, Yammer, Lync/Skype for Business, PST support IMap, Pop, STP, VoIP and network support . * Active Directory Federation Services (ADFS) for use with Office 365 * Microsoft Exchange 2007/2010/2013/migrati...

Tags for this Online Resume: Altiris, Desktop Computer, Email, Local Area Network, Microsoft Internet Explorer, Cisco, Desk Top Support, Microsoft Outlook, Microsoft Windows NT, Netscape

Help Desk Specialist - 2 Years of Experience - Near 89147

Summary Dedicated, experienced professional that is a hardworking, motivated team player with great communication skills, written and spoken. Consistently delivers results correctly in a timely manner, while displaying strength of character and professionalism. Willing and able to learn new ways and new systems to help improve whatever task assigned and to help the company move forward in the Information Technology field. F...

Tags for this Online Resume: Apple, Troubleshooting, Active Directory, Applications, Cisco, Connectivity, Email, Information Technology, Instant Messaging, Inventory

Help Desk Specialist - 7 Years of Experience - Near 98052

Experienced with Excel, Outlook, Word, PowerPoint, SharePoint. Experienced with C++ . 11) Experienced with AD, DNS, DHCP. 12) Experience with TCP/IP and subnet addressing (ipv4). 13) Familiar with troubleshooting IP telephone. 14) Expert in ticketing system such as Manage Engine. 15) Familiar with Backup and restore data. 16) Familiar with network application such as Solar Winds. 17) Familiar with account management time 18...

Tags for this Online Resume: Accounting, Budgeting, Cisco, Configure, Connectivity, GPO, Help Desk, Help Desk Support, HP, Laptop Computer, c++, software, it jobs