Description
Areas of Expertise Data Center Management including Remote Access and Power Management Systems VMWare, Nutanix Juniper SSL VPN, InfoBlox DHCP/DNS, Cisco VPN, Cisco Scansafe, Bluecoat Caching Appliances Remedy Ticket Systems Cisco Unified Communications Manager, Unified Contact Center Express Microsoft Office Suite - proficient in Excel, Visio, PowerPoint and Access. Strong Communication, Experience Managing tight deadlines, Working Independently, Leadership and Client Support Budget Management, Customer Service, Disaster Recovery, Staffing Management, User Training and Project Planning