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Elham M

Help Desk Specialist - 7 Years of Experience - Near 98052

Occupation:

Help Desk Specialist

Location:

Redmond, WA

Education Level:

Bachelor

Will Relocate:

YES

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Experienced with Excel, Outlook, Word, PowerPoint, SharePoint. Experienced with C++ . 11) Experienced with AD, DNS, DHCP. 12) Experience with TCP/IP and subnet addressing (ipv4). 13) Familiar with troubleshooting IP telephone. 14) Expert in ticketing system such as Manage Engine. 15) Familiar with Backup and restore data. 16) Familiar with network application such as Solar Winds. 17) Familiar with account management time 18) Expert with migration user profile. 19) Expert with ITIL and ISO. Page 3

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