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Operations Analyst
As an Operations Analyst with15 years experience in IT environments with many Fortune 500 companies. Performed duties by monitoring IBM Mainframe systems with IBM Tivoli Infrastructure job tracking, Mainframe systems alerts, and down jobs. Monitored AIX, AS/400 systems and HU-Unix systems functions, including job recovery using BMC and BRM with HP Open view ticketing system. Finally, also using Services Desk 6.0 ticket system to monitor trouble tickets and Control-M to monitor all system jobs and to escalate tickets to second and third tier support as needed.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Chicago, IL |
