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Online Resumes with "Ticketing Systems"
Dedicated and Enthusiastic IT Manger / project manager
Results-driven, hands-on IT executive with 18 years management experience. A diversely talented and highly motivated IT professional with skills in providing leadership, strategic planning, process improvement, project management, development, and technical support. Develop and implement cost-effective solutions to support strategic initiatives that drive bottom-line growth. Easy-going personality that works well with pe...
Tags for this Online Resume: Visual Studio 2008, VB 2008, ADO.NET, ASP.NET, SQL 2005, IIS, T-SQL, MS Access, Crystal 2008, COBOL, Excel 2007, Word 2007, PowerPoint 2007, MS Project, Visio, Minitab, Monarch, Outlook, MS Windows Server 2000/2003, JDE OneWorld Xe, MANMAN/ASK, Nortel Option 11 PBX System, Strategic Planning, Project Management, Budget Development and Management, Vendor Maintenance Negotiations and Management, Database Development, Staff Development, End User/Customer Support, LAN/WAN/VPN, HP ProCurve Switch, ADS, DHCP, DNS, WINS, Access Point, Bar coding
Telecommunications Specialist
Monitor Systems(Cisco Routers, IBM Main Frame, Unisys Main Frame) Identify and resolve day-to day performance and capacity problems(Level 1 troubleshooting) Open trouble tickets via ITAMS ticketing systems Contact AT&T to report problems with circuits and ATM Private Virtual Circuits
Network Engineer
Installation hubs, switches, routers, maintain LAN/WAN, including high-speed communications. Install and configure communications such as T1s, and pots lines and support cabling infrastucture. Support helpdesk via ticketing system and provide on-call support.
Tags for this Online Resume: network, cisco, communications, voice, data, cable
C# Developer and Database Administrator
High performing Microsoft SQL Server database administrator; avid C# programmer
Ideal Companies: I don't have a particular company that I want to work for; ideally, the company would be reasonably small, but also ready for growth. It would be able to develop software with agility, while still focusing on quality, extensibility, and top-notch market positioning. It would be a company that is as concerned about doing the right thing for its customers as it is about profiting from them. It would also be a place that encourages personal and professional growth, and creates an environment that provides safety in doing so.
Tags for this Online Resume: c#, dba, microsoft sql server, php, mySQL
Innovative Leader
Respected leader with strong business acumen, specific expertise in help desk, technical support, mortgages and project management. Proven ability to lead and develop staff. Experienced in organizing and directing work efforts of cross-functional teams and customers to produce quality and timely results. Passion for customer service and proven ability to communicate and inspire others to demonstrate strong customer-centric...
Ideal Companies: Google, Netflix, Verizon, Fed-Ex, Yahoo, EDS, Perot Systems, Microsoft
Tags for this Online Resume: Management, Leadership, Helpdesk, Project Managemnt, Business Development, Remedy, IT, Information Technology, Manager, Leader
Willing and Eager: Admin/Customer Service
Exceptional experience in Customer Service, Sales Support and Management. Well-qualified and well-rounded.
Ideal Companies: No Preference
Tags for this Online Resume: Customer Service, Sales Assistant, Administrative, Inbound Sales, Logistics, Client Advocate, Customer Assistance, Administrative Assistant, Pesonal Assistant, Billing Support
Client Support/Customer Service- 5 years- Computer work, Sales, Customer Service
Deon Kendall 4 Saint Croix Pl. APT F Greensboro, N.C. 27410 336-317-4014 Certifications ECPI School of Technology August 2004- May 2006 Associates Degree Computer Electronics Technology • High Ranking position in the electronics club Technical Knowledge Hardware: Dell, Compaq, HP, Gateway, Linksys, Symantec, IBM, 3rd party hardware Software: Microsoft Office, McAfee, Adobe, Windows 2000/Pro/XP/NT, Re...
Tags for this Online Resume: Windows 200/Pro/XP/NT, Microsoft Exchange Server, Protocol TCP/IP, Dell/Java/Linksys, Microsoft Office, McAfee, Adobe
Technical Guru
This is information of my support/service training and experience in providing world class customer service/support
Ideal Companies: IBM, Verizon, and L3Communications
Tags for this Online Resume: Technical Support Linux MSSQL MySQL DNS Quality Assurance Tier HTML ASP PHPMyAdmin Merchant Commerce Mcart 2005
Customer-Friendly Help Desk Professional
In most cases, my career has given me the advantage of not being micro-managed, but instead, trusted with significant responsibility in exchange for my confidentiality and trustworthiness. From such work environments, I was able to excel and to be effective and a substantial contributor to my past employers. Going forward, I desire the chance to prove my capability and resourcefulness as a dependable and highly functio...
Ideal Companies: government, state, Time Warner, Columbus State Community College, OSU, Ohio Health, Nationwide Data Centers
Tags for this Online Resume: Problem solver, Quick learner, Resourceful, Experienced supporting Microsoft Office, Dedicated, experienced, Reliable, Dependable, Efficient time management, High competence with Microsoft Office, Adobe, Peregrine, Crystal Reports, ICOMS, Remedy, HyperTerminal, Sharepoint, PeopleSoft, SAP, Polaris, Clarity (NIKU), Sales Logix, PuTTY, Lotus Notes, Outlook, Dreamweaver MX, Eudora, Front Page, BlackBoard, Knowledge of media equipment components, operation and installation
Project Managers
PROFESSIONAL SUMMARY I am a result driven Projects Engineer and IT professional, with over 12 years extensive knowledge in Consulting, Oil and Gas applications, Microsoft products, Exchange, Outlook, Software Deployment,Ghost image configuration,HP Openview and HP Quality centre, Peregrine and Magic ticketing systems, Data, SMS, PC and Data Migration, Linux OS, Microsoft update, Patches, Antivirus deployment and Dat file...
Ideal Companies: Oil and Gas, Servicing, IT, Financial companies
Tags for this Online Resume: Oil and Gas applications, Microsoft products, Exchange, Outlook, HP Openview and HP Quality centre
Quality Tech/Problem Solver
A great analytical computer technician customer oriented born organizer
Ideal Companies: IBM, SAIC, CSC
Tags for this Online Resume: QA Analysis, Business Analysis
Network, Systems Administrator and Programmer
A hardworking and dedicated team player with experience in Network Administration, System Administration and Network Monitoring on a large-scale heterogeneous network.
Ideal Companies: ScienceLogic, EMC, Cisco
Tags for this Online Resume: cisco, DHCP, DNS, LAN, Linux, MySQL, Perl, PHP, SNMP, Systems Administration, VoIP, Web Development
