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Online Resumes with "Improving customer experience "
Customer Service Manager - 20 Years of Experience - Near 33713
Looking for opportunity to advance a call center improving both service levels and overall numbers. I also want to build a culture to drive down attrition and improve the customer experience. Changing internal culture to build customer loyalty!
Tags for this Online Resume: Call Center, Advertising, Leadership, Process Improvement, Sales, Services, Clubs, Publications, Retail, Customer Service, sales, call center
Marketing - 20 Years of Experience - Near 06457
Profile Possesses an M.B.A. and significant experience in digital marketing, strategic market planning, brand management, and market research. Hubspot Inbound Certified, offers proven abilities in leading the strategy, design and implementation of integrated digital marketing campaigns that elevate overall performance, increase brand visibility, and improves the customer experience. Excels in designing and executing detaile...
Tags for this Online Resume: Sales, Computer Aided Software Engineering, Data Analysis, Documentation, Management, Marketing Management, Brand Management, Emerging Markets, Planning, Communications
Sales Manager - 8 Years of Experience - Near 92103
SUMMARY OF QUALIFICATIONS * Food & Beverage professional committed to excellence with over 20 years of success providing Executive oversight for special events up to 80,000 and budgets up to $5,000,000.00 * Successful in Catering operations general management, large scale multi-vendor food and beverage program administration, daily operations, inventory control, front and back-of-house operations, customer services, vendor ...
Tags for this Online Resume: Integrate, Budgeting, Financial, Financial Oversight, Forecasting, Operating Budget, Retention, Security, outside sales, sales representative, inside sales, account executive
Financial Manager - 15 Years of Experience - Near 89122
SUMMARY Mortgage servicing executive, consultant, and mortgage loan originator, specializing in non-performing assets, regulatory compliance and loan administration. Significant experience implementing and managing mortgage servicing best practices to comply with GSE, CFPB, and National Mortgage Settlement. Dedicated to exceptional Call Center Customer Service and Resolution. Leadership strengths include talent acquisition ...
Tags for this Online Resume: Call Center, ACH, Customer Service, Engineering, High Net Worth, Insurance, Interactive Voice Response, Management, Monitoring, Planning
Managing Director - 15 Years of Experience - Near 94086
Management Consulting and Operations Leader with a proven track record in improving the effectiveness of global operations with a focus on driving world class consumer experience. Led large global teams to deliver on transforming processes, products, tools and operations using innovating and leading-edge business practices. Recognized as a leader in risk review operations for software and platform clients with regular contr...
Ideal Companies: Google, Facebook, Amazon, Apple, NetApp, Intuit
Tags for this Online Resume: Risk Management, Operations, Global Teams, P&L Management, Account Strategy Development, Management Consulting, Risk Review Operations, Customer Lifecycle Management, Support Strategy Execution, Technology Industry Experience, Supply Chain Management, Client Relationship Management, Client Account Management
Manager - 20 Years of Experience - Near 10314
An Information Technology Director with finance, health care industry insight and experience working within the Information Technology field in positions of increasing responsibilities and leadership. A resourceful professional with excellent organizational leadership skills and technical acumen who manages budgets network infrastructure data center design data center build out enterprise data center operations VOIP systems...
Tags for this Online Resume: Management, Help Desk, Support, Technical Support, Wireless, Install, Documentation, Pbx, Data Security, Distribution
Claims Adjuster
SUMMARY Dynamic insurance professional bringing 27 years in the field of insurance with an emphasis on large loss homeowners claims. Positive attitude and exceptional problem solving skills. Insurance adjuster excelling at working with individuals from diverse cultural and socioeconomic backgrounds. Personable and resolution-focused. I am looking for an opportunity that utilizes my extensive customer service driven backgrou...
Tags for this Online Resume: Customer Service, P&C, Insurance, Management, Problem Solving, Problem Solving Skills, Resource Management, investigator, Claims, Adjuster, Customer service
Director - 20 Years of Experience - Near 08087
An innovative, self-directed and goal-oriented professional with 20 years of rewarding experience, in the capacity of Product Management Director. Expertise in developing strategy, pricing, positioning and planning to increase revenue and optimize a variety of products and services. Extensive knowledge of market trends, consumer demographics and competitive dynamics. Successfully launched approximately 35 products and servi...
Ideal Companies: Altice USA, Spectrum, Charter, Verizon
Tags for this Online Resume: Pricing, Planning, Video, Team Lead, Management, Architect, Beta Testing, Brand Management, broadband, Market Research, product management, Product Development, Product Marketing, Product
Executive Director - 12 Years of Experience - Near 60526
SUMMARY Accomplished and results-driven leader with over 12 years of experience delivering strategic insight and management solutions within the insurance and healthcare space. Specialties include: strategic thought leadership, innovation, management consulting, data strategy, data management, program management, digital strategy, vendor management, process improvements and customer experience.
Tags for this Online Resume: Management, Risk Management, Leadership, Business Analysis, Data Management, Process Improvement, Quarterly Results, Consulting, business transformation, strategy, program management, product development, innovation, analytics
Sales Representative - 20 Years of Experience - Near 53066
Summary of Qualifications Top performing account manager delivering solutions that drive top-line revenue while improving the customer experience. Establish "Trusted adviser" relationships with C-Level executives, promoting our adjacencies solutions. Strong hunter who manages existing accounts while being persistence and experience in penetrating existing accounts. * Sales Techniques/Strategies * Client Relations/Retention ...
Tags for this Online Resume: Account Manager, Equity, GPO, Private Equity, Business Development, Business Development Manager, Cold Calling, Electronic Commerce, Sales, Training
Marketing - 10 Years of Experience - Near 08824
Accomplishments across the Tenure ~ Launched new products to support Cleo's 30%+ annual growth. ~ Headed a 7 member, cross functional team in the oversight of all sales / sales engineering, marketing, product and business development operations. ~ Delivered Sales Readiness Training to ramp new employees and reduce sales cycle time. ~ Implemented on-boarding processes to improve customer experience and reduce time to revenue...
Tags for this Online Resume: Management, Product Management, Voice, Integrate, Merchandising, Product Development, Request for Proposal, Request for Proposals, Support, Business Development, marketing
Executive Vice President - 20 Years of Experience - Near 95476
Professional Summary: Sales and Operating leader who stays at the forefront of changing business environments. Successful performance in public and private companies, driving growth and innovation. Experience launching new products, turning around underperforming business, optimizing operations, managing change, and improving quality and efficiency. Excellent at building workforce and client engagement, nurturing relationsh...
Tags for this Online Resume: Budgets, operations, management, revenue, strategic, digital, P&L, Sales, Outsourcing, Planning
