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Online Resumes with "Customer Lifecycle Management"



Customer Service Representative

Ideal Companies: APAC Customer Services, Customer Lifecycle Management Solutions

Featured Profile

Director of Digital and Direct Marketing- 15 years experience

Strategic, innovative leader and self-starter pushes the bounds of marketing excellence to drive results and inspire employees, grow existing relationships, and acquire and grow new households. Uniquely positioned to envision and build new marketing, distribution, and sales programs and partnerships. Proven top-line revenue grower. Record of excellence in Customer Acquisition, Retention, and CRM. Desire to grow revenue prof...

Tags for this Online Resume: CRM, EMail, Acquisition, Retention, Integrated Marketing, Strategic, Direct Marketing, Digital Marketing, Search, Field Marketing, Customer Satisfaction, Telemarketing, Internet Leads, Collaborative Targeting, Display, Marketing Analyst, Marketing Research, Product Management, Forecasting, Planning, Campaign Management, Branding, Content Management, Lifecycle Marketing, Customer Lifecycle, Email Service Provider, Segmentation, SEO, SEM, ecommerce, Brand Management, Customer Lifecycle Management, CLM, Project Management, Middleton

Customer Service Manager - more than 15 years international customer service experience

Versatile senior executive management professional offering over 28 years of experience with prominent success in developing and enhancing existing processes (process re-engineering), building new businesses, transforming existing business, and developing integrated customer operations to deliver performance and business excellence. Process orientation and improvement specialist with entrepreneurial flair and outstanding tr...

Featured Profile

Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US

Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...

Ideal Companies: Verizon, FiServ

Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition

Featured Profile

Senior Technical Writer/Requiements Analyst - Over 15 years experince in Northern, VA

Find a position where it will be possible to mentor, train others, and utilize my extensive skills to benefit an organization in Northern, VA. Would also like the ability to work remotely on occasion.

Ideal Companies: Information Technology (IT) concerns, and Government contractors

Tags for this Online Resume: ITIL, MS Office, Visio, CMMI, Analysis/Design, RoboHELP, SharePoint, Documentation

Business Analyst - 20 Years of Experience - Near 75023

Over 10 years of experience in Information Technology (Europe, the Middle East and North America) I optimize marketing performance & ROI. DIGITAL : Implement strategies to increase conversion rates & online revenues. CRM : Improve Sales & Marketing performance, built Customer Lifecycle Management programme to maximize customer satisfaction. eCRM : Deploy interactive marketing campaigns to transform leads into customers & ...

Tags for this Online Resume: digital strategy, ecommerce, CRM, dallas, SEO, social media marketing, Selligent, HTML

Director - 15 Years of Experience - Near 48103

Tags for this Online Resume: digital marketing, demand generation, inbound marketing, content marketing, email marketing, social media marketing, event marketing, SEO, SEM, omni-channel marketing, cross-channel marketing, integrated marketing, ABM, PR, internal communications, vp marketing, crisis communications, media relations, strategic marketing, affiliate marketing, influencer marketing, field marketing, product marketing, strategic partnerships, leadership, management, enterprise SaaS, tech, B2B marketing, consumer (B2C)) marketing, nonprofit marketing, lead generation, web marketing, online marketing, mobile marketing, branding, analyst relations, marketing automation, CRM, funnel optimization, marketing operations, creative services, market research, competitive analysis, customer lifecycle management, relationship building, change agent, influencer

Featured Profile

Chief Marketing Officer - 14 Years of Experience - Near 85254

Data driven marketing and customer experience Executive Officer with Board level responsibilities in marketing, branding, corporate communications, sales, and customer support. Expertise lies in a holistic approach to the customer journey, from first contact acquisition, to nurturing, and increasing new customer spend throughout the customer lifecycle with specific strategies for each engagement. Recognized for proven ROI ...

Tags for this Online Resume: Scottsdale, Customer Relationship Management, Inside Sales, Executive Management, Marketing Automation, Sales, Acquisitions, Big Data & Analytics, Brand Management, Strategic Planning, CMO, Marketing, Customer Experience, Customer Support, Board of Directors, Eloqua

Marketing Director - 15 Years of Experience - Near 95062

Areas of expertise * Market and competitive analysis * Product positioning and messaging development * Needs assessment and requirements definition * Customer research and product strategy * Program planning and project management * Mobile and web wire framing, and rapid proto-typing * Buyer personas and journey mapping * Thought leadership and advisory content development * User-Centered Design and usability testing Summar...

Tags for this Online Resume: Software, Software Development, Banking Industry, Research, Entitlements, Financial, Financial Management, Integrate, Management, Wealth Management

Telecomm Specialist - 20 Years of Experience - Near 60005

Customer Relationship Management Trusted Advisor Project Management Process Development and Improvement Training Plan Development & Delivery Customer Lifecycle Management Executive Communications Presentations KPI SLA Reporting Organizational Development

Tags for this Online Resume: Associate Customer Service, Communications, Management, Project Management

Featured Profile

Managing Director - 15 Years of Experience - Near 94086

Management Consulting and Operations Leader with a proven track record in improving the effectiveness of global operations with a focus on driving world class consumer experience. Led large global teams to deliver on transforming processes, products, tools and operations using innovating and leading-edge business practices. Recognized as a leader in risk review operations for software and platform clients with regular contr...

Ideal Companies: Google, Facebook, Amazon, Apple, NetApp, Intuit

Tags for this Online Resume: Risk Management, Operations, Global Teams, P&L Management, Account Strategy Development, Management Consulting, Risk Review Operations, Customer Lifecycle Management, Support Strategy Execution, Technology Industry Experience, Supply Chain Management, Client Relationship Management, Client Account Management

Manager - 20 Years of Experience - Near 34202

Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...

Ideal Companies: Gartner, McKinsey, Tesla

Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile