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Online Resumes with "Escalation"
Help Desk Specialist - 2 Years of Experience - Near 20748
SUMMARY Eleven years of Desktop Support in both intelligence and Information Technology (IT). Skilled in providing high-level information Technically skilled in Windows NT, Windows 2000/2003, and Windows XP, Vista and Windows 7 and 8. Windows Server 2000/2003/2008. Troubleshooting computer systems and proven track record in identifying problems and resolving the issue, with Excellent listening skills, oral and written commu...
Ideal Companies: private
Tags for this Online Resume: Microsoft Active Directory, Active Directory, Microsoft SMS, Microsoft Windows 7, Sms, Windows 7, AVAYA, Remedy, Management, Microsoft Windows 8
Administrative Assistant
Professional Summary * 4+ years of work experience in the field of IT in Database Development, Database Administration, Infrastructure as a Service (IaaS), Change Management, Web Site Development and Quality Assurance. * Expertise in Software Development Life Cycle and Agile development process. * Good knowledge on web technologies like HTML, CSS, Bootstrap, JavaScript, XML, XSLT. * 2 years of experience in MS SQL Server 20...
Tags for this Online Resume: Database, Information Technology, Services, XSL Transformations (XSLT), XSLT, Monitoring, Reliability, Structured Query Language, Support, SVN
Project Manager - 20 Years of Experience - Near 20854
Profile PMP with 15+ years of experience leading both on and off shore teams to support high-profile, global customers in the telecommunications, multimedia, government, financial services, and computer manufacturing sectors. Excels in generating revenue from existing and new accounts via add-on/new business and change orders. Adept at maintaining high rates of customer satisfaction and retention. Works well under pressure....
Tags for this Online Resume: Help Desk, Management, Services, Billing, Compaq, Infrastructure, Logistics, Pbx, PCS, Personal Conferencing Specification (PCS)
Construction Trade Worker Manager - 20 Years of Experience - Near 27603
Summary of Qualifications A resourceful and knowledgeable professional for over 18 years with extensive experience in leadership of onsite Field administration, supervision and technical management for all construction operation to include direct supervision of foreman, labors, subcontractors, and other related personnel. Skill set includes managing profit goals, budget planning, maintaining a safe work place and promoting ...
Tags for this Online Resume: Flooring, Basic First Aid, BASIC Programming Language, Budgeting, Cardiopulmonary resuscitation (CPR), Construction, File Transfer Protocol, First Aid, HVAC, Information Technology, Comercial Construction Superintendent, Basic First Aid @ CPR, OSHA Traner for 10 hour @ 30 hour
Network Engineer
PROFESSIONAL SUMMARY Telecom Engineer experienced in administering, monitoring, and supporting a worldwide network from a Network Operations Center environment and in a telecommunications installation/maintenance center environment. Highly skilled in HP Openview and Netcool SNMP-based network management applications. Performed network monitoring tasks, circuit installation, and maintenance tasks. Proven background in Cisco,...
Tags for this Online Resume: Applications, Asynchronous Transfer Mode (ATM), Cisco, Integrate, Network Support, Networking, Routers, Services, Software, Support
Application Support - 10 Years of Experience - Near 91403
(Contractor) Maintain NSC Global / Carnival Cruise line / Princess Cruises / Holland America / Cunard / P&O analyze troubleshoot and repair proprietary applications (Sabre Red Polar Turbo MAPS Compass Siebel and Lotus) network computer hardware and peripherals. maintain Document upgrade or replace hardware and software applications systems. * Support and maintain AD user account information including rights security and sys...
Tags for this Online Resume: Routers, Sitescope, Swing, Triage, Troubleshooting, VMS, Web, Web Server, Web Technologies, Certified Ethical Hacker
Customer Service Manager
SUMMARY * Experienced IT Project/Program Manager, Scrum Agile Manager, PMP with several years of diverse experience working for major Financial and Medical Corporations. Over 20 plus years in technology in the financial services industry with broad experience in Wealth Management and investment banking, as well as Major Medical and Pharmaceutical Companies. * Completed successful implementation projects with IBM, Quest-Diag...
Tags for this Online Resume: Management, Quality, Quality Assurance, Quality Management, Financial, Financial Services, Services, Mergers, Program Manager, Agile
Collections Agent - 15 Years of Experience - Near 12547
PROFESSIONAL SUMMARY Results-oriented Debt Collector with years of experience in all areas of collections. Strong negotiator able to work in a very fast-paced environment and adapt to situations. Collects accounts in compliance with all applicable regulations and internal performance standards in order to meet personal and team goal objectives. Over 20 years' experience in credit and collections. Highly skilled in gathering...
Tags for this Online Resume: Billing, Collection, Compensation, Insurance, Workers Compensation, Audit, Compliance, Credit and Collections, Credit Information, Delinquent Accounts, customer service, customer service representative, great verbal skills
Project Manager
PROFILE business units * Oversaw weekly sprint planning Raised in East Nashville, I * Provided weekly burn reports against $4.5M annual budget * Served as client-facing escalation point for all things attended an all-girls school related to delivery needs followed by a nearly almost - * Supported new business requests within existing book of all-boys college, I have a business as well as pursuit of potential new clients pas...
Tags for this Online Resume: Management, Program Management, Project Management, Project Manager, Social Media, Advertising, Business Analysis, Business Analyst, Confluence, Kanban
Developer
Summary: * 5 years of experience in software industry in design, development and admin activities involving requirement analysis, implementations, testing and reporting of various client server based applications. * Over 4 years of Experience in Sailpoint Identity IQ implementation and configuration for application on-boarding for access certification and provisioning. * Worked on upgrading and Patching IdentityIQ. * Experi...
Tags for this Online Resume: Extensible Markup Language (XML), Javascript, JDBC, Management, MySQL Database, Software, AJAX, Cascading Style Sheets, CSS, HyperText Markup Language
Team Leader - 19 Years of Experience - Near 63379
QUALIFICATION SUMMARY Demonstrated success in application administration, software release, custom development with varied COTS enterprise software, file transfers across platforms/operating systems (including conversion for formatting/platform), troubleshooting first/second level escalations, knowledge sharing at all levels, peer development, team building and motivation, documentation, subordinate review. monitoring, and ...
Tags for this Online Resume: Automation, Infrastructure, Integrate, Network Operations Center, Networking, Production Control, Scheduler, Services, Technical Lead, Configure, java, it jobs, software, Zena, Control-M, Process improvement, Process automation, Managed services, Lead
Sales Manager - 20 Years of Experience - Near 79912
TO SECURE A CHALLENGING POSITION WHERE PROVEN SKILLS AND ABILITY WOULD ESCALATE TO PROMOTIONAL POSITIONS AND WHERE EXPERIENCE IN MANAGEMENT, FINANACIAL SERVICES, SALES AND CUSTOMER SERVICE WOULD BE NEEDED AND APPRECIATED.
Tags for this Online Resume: sales, management, automotive, banking, financial, collections, loans, business development, top producer, leader, proven track record, Sales Calls, manager management